Account Manager

6 months ago


Beijing, China Thermo Fisher Scientific Full time
Responsible for all sales activities in the responsible territory or industry. Organize and participate marketing activities, such as seminars, workshop or demo as needed to generate sales leads and qualify them. Provide appropriate technical solutions and quotations to prospective customers to lead to successful closure of sales. Influences preparation and presents technical assistance, consultation and problem solving to customers as necessary Develop and maintain key account strategies for high profile customers and maintain good relationship with industry opinion leaders. Manage customer satisfaction with all installed customers through effective coordination with Customer Support team. Gather sales and marketing data and submit weekly (Expense) and monthly reports (Won/Lost orders, Forecasts, Cold Call Activity, Lead Follow-up) on a timely basis. Responsible for discount administration within assigned authorization. Arranges presentation schedule with customer base. Manages controllable expense budget within assigned territory. Has ultimate responsibility for account management in assigned territory.

Key Metrics:

Sales quota

Forecast (funnel report)

Win / Lose report

Expense budget

Teamwork with service and other teams

CAS

Requirements:

MS degree or above in Analytical Chemistry, Geology or equivalent required.  5 years sales experience selling capital equipment, preferably in Mass spec market. Appropriate experience in Applications or Customer Support will be considered in lieu of direct sales experience. Handles pressure/disappointment professionally. Willingness to accept constructive criticism/suggestions Good oral and written communication skills in both Chinese and English. Effective interpersonal communicator. Travel will be a mix of airline, rail or bus transportation. It will be necessary to lift and carry demonstration equipment and computers that can weigh up to 25 kg
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