IT Supervisor
7 months ago
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Beijing’s most dynamic business and residential area – the Liangma area of CBD (Central Business District) in northeastern Chaoyang. Four Seasons Hotel Beijing is minutes from the 798 Art District, Third Diplomatic Precinct and Sanlitun entertainment area. Chinese tradition meets modern comfort and style in this calming 5-star sanctuary of refinement, style and highly personalised service by sanctuary of refinement, style and highly personalised service by the world’s leading luxury hotel brand. Four Seasons showcases a landmark, exclusive address that beats to the pulse of China’s compelling landmark, exclusive address that beats to the pulse of China’s compelling capital. It unites like-minded sophisticates from East and West, and connects them to the best of Beijing’s culture, prestige and vitality. Exuding all the warmth and flair of its surroundings, the Hotel is a welcoming enclave that instills a sense of pride and belonging. Two signature restaurants, a world-class spa and the city’s finest event space offer an ease and elevation of service and comfort that is uniquely Four Seasons, beating to the pulse, prestige and vitality of China’s cultural heart.Summary
The Four Seasons Hotel Beijing is looking for Information Technology Supervisor who shares a passion for excellence and who infuse enthusiasm into everything they do.
We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates: 1. The ability to offer guests an enjoyable, expertly served experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. 2. The ability to ascertain a guest's satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved. 3. Work harmoniously and professionally with co-workers and supervisors.
Join our team
We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us."
Four Seasons Hotel Beijing provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.Join our team
We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us." Four Seasons Hotel Beijing provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.
Responsibilities
1.Ensuring critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day.
2.Assist with establishing and maintaining user procedures and hardware familiarization for all systems.
3.Assist with providing Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation.
Preferred Qualifications and Skills
1.Technical background, MCSE or similar network qualifications desired but not essential.
2.Prior education and/or experience supporting complex networks desired but not essential.
3.Four Seasons IT core standards and key controls.
4.Good knowledge of the Four Seasons policies and procedures.
5.Knowledge of basic accounting principles.
6.University degree or equivalence.
7.Minimum 1 year’ experience in related position with Four Seasons or 3 years in other organization.
8.Being calm and patient and be of service passion.
9.Good knowledge of Office 365 and Windows 10/11, Windows server.
10.Logic, eye for details, approachable and willing to help.
Learn more about what it is like to work at Four Seasons – Visit us:
Wechat: 北京四季HR
