Head of Vertical

Strategy and overall governance

·           Cluster responsibility to develop major key customers within the Vertical Market Industrial/ E-Mobility, including annual planning for revenue, volumes, GP and DSO/AR in line with the agreed target budget.

·           Responsibility for vertical growth, including strategy mapping, account penetration, active customer relationship management and business improvement initiatives - this includes a strong understanding where specific capabilities need to be developed to meet customer expectations.

·           Act as the bridge between strategy and operations, is responsible for establishing and for planning projects, initiatives, policies and/or program changes that are necessary to support the strategic goals established at higher levels

·           Team management and coach of KAM and BD performance.

Business Development

·           Present a strong Pipeline / HiPo list on a monthly basis - to prepare offerings and work on customer relationship at an early stage

·           Manage and oversee own personal and team sales opportunities

·           Manage the teams to develop strategic relationships and expand business within specific networks, organizations, and associations.

·           Attend customer meetings to promote specific vertical Value-added services

Account Management

·           Identify and cultivate close relationships with key customer and account contacts

·           Developing, organizing, and managing regulatory compliance and quality process controls, KPI and Performance Measurement, as well as Reporting Processes to meet internal and external industry requirements.

·           Point of escalation to customer related service and quality issues of high importance

·           Driving the contract management process and integrates subject matter expertise about legal, risk, compliance, etc.

Network Engagement and communication

·           Close engagement with the GAM/RAM and VM Heads for alignment and guidance into the strategy

·           Strategically partner with all relevant internal country organizations, divisions and business units to ensure aligned business development and consistent service.

·           Build up a strong internal network with BUs, Global Tender Management and Pricing as well as other needed stakeholders.

·           Facilitates cross-functional communication and education to ensure awareness of the vertical capability within the entity

and beyond.

Marketing and Solutions

·           Identify and search for potentials service needs and develop across the BU’s innovative and profitable solutions to

·           complex and sensitive logistics issues of the Industrial/ E-Mobility industry.

·           Oversees market research, monitor competitor’s activity, and identifies customers supply chain trends.

In collaboration with Marketing Services teams: Establish new and creative multi-channel marketing campaigns to support the sales and account teams to deliver on annual revenue goals. Work closely to monitor campaign performance and optimize campaigns. Develop customer-facing materials

Requirements

·         10 years of experience in 3 PL industry for KA customers manager and business development

·         Chinese Native. Bilingual English

·         Team management skill is a plus.

·         Good interpersonal skills

·         Goal oriented individual, motivated self-starter with excellent organizational skills and ability to multi tasks

·         Good negotiation skills

·         Must have Good verbal and written communications skills in both English and Chinese .

·         Must have a natural excellence in communication

·         MS Suite proficient

·         Capacity of analysis and synthesis

·         Knowledge and experience in sales in 3PL industry

·         Operational experience (sea, air or CS) is a plus

Benefits

Social Insurance