Order Administrator

Found in: Talent CN S2 - 7 days ago

Nantong, China Ikea Full time

Job description


Check and dispose the abnormal and fix orders from IKEA; Act on order cancellation & rescheduling or other order management after aligned with SP; Proceed booking process to IKEA based on the standard; Timely release packing list and invoice for consignments dispatched; Monitor EQU & OTD compliance, deviation analysis and action taken; Backlogs analysis together with Customs and SCO; Daily GPS management to ensure the correct information transmission; Damage claim from IKEA handling; Other reports preparing if needed.
Qualification
3 years of order management experience at least; Good at English both in writing and speaking skills; Excellent analytical ability of demands and overall knowledge of logistics process; Skillful in office software such as Excel, Word, PowerPoint; Basic knowledge of planning theory; Good at communication, coordination and awareness of customer service. Take responsibility and be patient.

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