BTQ Operation

Merchandise Handing 40% 1. In charge of merchandise maintenance on daily basis to make sure that merchandise are handled in correct and professional way and the SOP related is duly understood and implemented 2.Take lead in stock-taken to secure timely and accurate execution of stock-taken daily/monthly/quarterly/yearly. 3.In charge of daily CASS(售后）operation; Liaise with workshop to alwalys ensure the ultimate client experience. 4.Be the key stakeholder in providing training/instructions CASS/Merchandise maintenance-wise to boutique staffs. 5.Support logistics/DC/CASS team on any issue store operation related 6.Support in MOL management Operation and Compliance Governance 40% 7. Be the key stakeholder in closely working with HOB and operation manager in monitoring operation SOP execution to ensure compliance and further to drive optimal operational performance. 8. Work with cross-functional teams in any new projects' implementation on boutique level 9. Identify any opportunity and further take action plan to drive operational excellence 10 Closely work with internel ERM and operation team to chance compliance policy & procedure Administration and others 20% 11. In charge of non-selling material order collection and management 12. Filing management of documentations covering boutique daily operation 13. Andy other assignment dministration