Jobs: concierge

Key Responsibilities Assist the Chief Concierge in overseeing daily Concierge operations and ensuring service excellence. Manage guest feedback and conduct regular quality reviews, leading the team to consistently exceed guest expectations. Establish and maintain operational standards, procedures, and daily/weekly checklists. Build and maintain strong...

Summary The Receptionist / Front Office Assistant, reporting directly to the Front Office Manager, is responsible for providing excellent service to guests from the moment they arrive until their departure. This role involves managing check-ins, check-outs, cashiering, reservations, handling phone calls, and guest inquiries while ensuring a seamless and...

Wyndham Garden Nanjing Airport is now looking for a Receptionist to join their team SUMMARY The Receptionist / Front Office Assistant, reporting directly to the Front Office Manager, is responsible for providing excellent service to guests from the moment they arrive until their departure. This role involves managing check-ins, check-outs, cashiering,...

At Towne Park, it’s more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether...

Mandarin Oriental, Shenzhen is looking for a Guest Experience Agent to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the award-winning...

Assist with heavy packages, coats, suitcase, etc. being alert to give assistance courteously and quickly, before having to be asked主动协助客人提重包裹、拿衣服、提手提箱等,向客人提供礼貌和迅速的协助。Maintain a willingness to please attitude and give undivided attention to any approaching...

工作职责Supervises the bell staff as they greet and escort arriving and departing guests in a friendly, courteous manner and from their accommodations, transports their luggage, and acquaints each new guest with their room location and features. Carries out any other reasonable duties and responsibilities as...

What your day-to-day will look like: Client/Stakeholder ManagementProvide superior customer service to meet on-site client's expectations To be attuned with customers, build and establish relationships with stakeholders across all levels. Foster a sense of community and create happiness at work for the team, the client and their guest Display tact and...

Organization- Hyatt Regency Hainan Ocean ParadiseSummary主要职责MainDuties确保全部的顾客留言,信件,传真和包裹的正确迅速地分类及分发。Ensuresall guests' messages, mail, faxes and parcels are handled and distributedpromptly.始终确保迅速、准确和高效的电话和留言服务。Ensuresspeedy, accurate and efficient...

Job DescriptionThe Repulse Bay is seeking for an Assistant Estate Manager to oversee the daily operation of the Estate Management and to provide excellent customer services to the residents and guests.Deputy to Estate ManagerHighly competitive total remuneration package on offerExceptional opportunity to develop your expertise and careerKey...

Mandarin Oriental Pudong, Shanghai is looking for a Bellman to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental Hotel Group is the award-winning...

负责按照正确的入住和离店工作程序高效率的处理客人的行李,编排工作人员的工作班次,指导和监督身着制服的员工,并检查和保持一楼大厅和正门的卫生保洁。...

直接向前厅部经理汇报并就所有与礼宾部及酒店运作相关的问题进行沟通,负责礼宾部日常协调及管理工作 遵守保护客人隐私的原则 富有处理本部紧急突发事件的经验与知识 富有丰富的旅游资源及渠道并随时提供服务 监督并管理班次期间礼宾的运作,包括:...

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our...

The Butler will serve as a trusted, discreet, and highly organized personal aide to the Chairman, ensuring seamless support across health, travel, wardrobe, household liaison, and day‑to‑day personal administration. The role demands polished service standards, absolute confidentiality, and the ability to anticipate needs in a dynamic, travel‑heavy...

​ Job Purpose To lead the customer service team to provide high standard customer service to the shoppers in Hysan’s shopping mall and create an enjoyable shopping experience for the shoppers.   Key Responsibilities Ensure the smooth day-to-day operation of the Concierge Counter so as to deliver first class services to all...

​ Job Purpose To provide high standard customer service to the shoppers in Hysan’s shopping mall and create an enjoyable shopping experience for the shoppers.   Key Responsibilities Be responsible for providing high standard concierge service to our tenants and customers in our shopping mall. Handle customers' enquiries &...

​ Job Purpose •    Manage the daily one-stop premium concierge service to residents.  •    Organize and administer various recreational programs and activities for residents.   Key Responsibilities •    Manage enquiries and complaints from residents as per the company's key performance indicators.  •    Escalating...

​ Job Purpose •    Manage the daily one-stop premium concierge service to residents.  •    Organize and administer various recreational programs and activities for residents.   Key Responsibilities •    Manage enquiries and complaints from residents as per the company's key performance indicators.  •    Escalating...

Establishes a rapport with guests, maintaining good customer relationship. 与客人建立并保持良好的关系。 Ensures that all VIPs, Word of Hyatt Members(GLOB above) and Target Program guests (Ctrip guests ,1st visit VIP account guests and tiktok guests are checked prior to the arrival of the guest for 100% readiness. This includes cleanliness,...