Usability Engineer

In this role, you have the opportunity to make life better

As Philips we are aware of the impact we have on peopleâs lives through the products and medical devices we make. We are on a continuous journey to come up with the best possible solutions for both medical staff and patients. We want our solutions to be intuitive and seamless so we can deliver the best patient safety and user experience.

Weâre looking for a usability designer for our magnetic resonance business in China (Suzhou/Shanghai) to strengthen our local Experience Design team.

You are responsible for

The usability designer ensures that products we develop in Philips are safe, effective, efficient, intuitive, and satisfactory to use. He/she is responsible for raising awareness to usability & user-centered design, and advocates for user needs and patient safety in the business and the project team.

The usability designer defines the usability strategy for the project and leads the usability activities in collaboration with a multidisciplinary team, which includes UI/UX designers, product designers, clinical specialists, product managers, researchers, developers, and system engineers.

Those activities include:

• Conduct user research, task analysis and create use scenarios.

• Analyze post-market data and identify usability issues.

• incoming NMPA, especially usability located in China? 

• Lead usability FMEA.

• Support the development of user-centered and safe-to-use UI and UX solutions.

• Plan, execute and report usability evaluations and ensure critical findings are fixed.

• For medical devices projects: conduct summative evaluation and create the usability engineering file, in compliance with the FDA, NMPA guidance and IEC62366-1.

To succeed in this role, youâll need a customer-first attitude and the following

Proven experience and knowledge:

• Minimum 2-3 yearsâ experience of usability engineering of complex systems, medical devices preferred, from early phases of gathering user needs to late phases of product validation and post market follow-up. Including: conducting task analysis, providing inputs to UI/UX designers, risk managers and engineers, performing and reporting usability evaluations.

• Good knowledge and understanding of regulation requirements for usability of medical devices: NMPA, FDA guidance and IEC62366-1.

• Good understanding of quality systems (QMS) and risk management principles.

• Good knowledge and understanding of cognitive ergonomics principles.

• Good understanding of the healthcare domain and clinical workflow e.g. in hospitals.

• Preferred: experience in working effectively in multidisciplinary teams and in a complex global company.

• Preferred: Good knowledge and understanding of physical ergonomics principles.

Academic background:

• Masterâs in human factors engineering, HCI, cognitive science, product/interaction design or other relevant academic background.  

Skills:

• Highly independent and pro-active.

• Good communication, presentation, and leadership skills.

• Ability to âspeak upâ and effectively advocate for user needs and user experience.

• Ability to collaborate with multidisciplinary professionals and stakeholders, from around the globe.

• Ability to write high quality formal documentation.

• Excellent English, written and verbal.

In return, we offer you

A path towards your most rewarding career. Philips is growing its technical capability enterprise wide. Succeeding in this role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise.

Our benefits are very competitive and designed around your preferences:

⢠We offer a market conform salary

⢠A variable bonus based on both Philips results and personal performance

⢠Convenient working conditions in office

⢠Extensive set of tools to drive your career, such as a personal development budget, free training and coaching

⢠Attractive collective health insurance package

⢠Opportunity to buy Philips products with discount

⢠Healthy work-life balance

How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart â which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home â for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyoneâs in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isnât office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?
Working at Philips is more than a job. Itâs a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.