Field Service Engineer
Found in: beBee S CN - 4 weeks ago
Job Description
Work independently to service CMD products involving: Installations, Training, Method and Application Development, Telephone and On-site Diagnostics and Repair Services, Preventative Maintenance visits.
Provide technical assistance, consultation and problem solving to customers as necessary.
Accurately document field service activities, including installation report and service work report, and timely submit through the required system.
Ensuring customer satisfaction in all aspects of services provided.
Follow up on DOA and Hot Account sites to ensure customer issues are accurately and timely communicated to the required party, solution developed and eventually solved.
Implement key account strategies for high profile customers and maintain good relationship with industry opinion leaders.
Share experience and best practice of product services and applications with colleagues. Contribute to knowledge base to allow continued improvement of work efficiency and effectiveness.
Effectively communicate competitive information and additional sales opportunities to Field Sales Engineers
Actively participate PPI projects to improve work quality and effectiveness.
Submit weekly Expense reports on a timely basis.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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Field Service Engineer
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Field Service Engineer
Found in: beBee S CN - 3 weeks ago
Beijing, China Thermo Fisher Scientific Full timeJob Description1. Work independently to service CMD products involving: Installations, Training, Method and Application Development, Telephone and On-site Diagnostics and Repair Services, Preventative Maintenance visits.2. Provide technical assistance, consultation and problem solving to customers as necessary.3. Accurately document field service activities,...
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Field Service Engineer
Found in: Talent CN S2 - 2 weeks ago
Beijing, China Thermo Fisher Scientific Full time1. Work independently to service CMD products involving: Installations, Training, Method and Application Development, Telephone and On-site Diagnostics and Repair Services, Preventative Maintenance visits. 2. Provide technical assistance, consultation and problem solving to customers as necessary. 3. Accurately document field service activities,...
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Field Service Engineer
Found in: beBee jobs CN - 2 weeks ago
Beijing, Beijing, China Thermo Fisher Scientific Full timeJob Description1. Work independently to service CMD products involving: Installations, Training, Method and Application Development, Telephone and On-site Diagnostics and Repair Services, Preventative Maintenance visits.2. Provide technical assistance, consultation and problem solving to customers as necessary.3. Accurately document field service activities,...
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Field Service Engineer
Found in: beBee S CN - 1 week ago
Beijing, China Thermo Fisher Scientific Full timeJob Description1. Work independently to service CMD products involving: Installations, Training, Method and Application Development, Telephone and On-site Diagnostics and Repair Services, Preventative Maintenance visits.2. Provide technical assistance, consultation and problem solving to customers as necessary.3. Accurately document field service activities,...
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Found in: beBee S CN - 3 weeks ago
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