Technical Service Manager-Onsite Service Poultry

2 weeks ago

Beijing, China Skretting Full time

Key accountabilities

Technical Support

Routine technical support of customers, including direct farm contact and the commercial animal farming industry. Acts as technical resource to sales professionals and customers. Interpreted field data and provide feedback concerning housing, transport, equipment, nutrition and related matters. Documents customer requirements and provides technical guidance related to sales strategy and proposals.

Value Selling

Asks questions which uncover implied needs, and which develop those needs. Builds value for the customer by investigation to uncover explicit needs and develop those needs. Demonstrates company’s capability by explaining how company’s products and services match a customer’s explicit needs (Benefit Statements) Supports the feasibility of standard, customized, partnerships alternatives of new approaches for offered products and services, viewing its optimization and improvement.

Knowledge sharing

Introducing new solutions and concepts to the customer. Manages a programme of communication to the animal breeding industry through in-house publications and press articles; Prepares technical presentations and demonstrates how a product meets client needs. Contributes to sales meetings by providing deeper understanding of solutions workings or applications, as well as of product limitations and non-traditional product usage. Facilitates in training for internal sales professionals and on-site technical training for customers.

Process optimization

Develop, monitor and update written standard operating procedures and process control strategies. Supports other organization functions, such as engineering, manufacturing or quality control, to identify user and/or design problems.

Tools

Coordinates, executes, maintains and / or improves various administrative sales processes and systems, in line with the applicable way of working to ensure an efficient and effective sales administration compliant with policies and regulations. Records the outcome of a sales call and plan future actions which moves the sale towards a successful conclusion – including additional investigation (needs identification) where necessary.

Management information

Provides insights to management on request, or own initiative, regarding quantitative and qualitative developments within his / her area of sales/expertise, based on reporting guidelines, and ensures all information is appropriately stored and updated, so that management and / or relevant stakeholders are able to make (timely) decisions and determine or adjust sales decisions and strategy.

Internal networking

Responsible to maintain and build own product and technical knowledge in relevant product categories by taking local & global technical trainings and by collaborating with the sales team, product development and Global Innovation. Based on input from Marketing and Pricing measures, prepares and quotes customers, in order to advise customers appropriately and to conclude the sale of product.

Projects

May participate in various sales and customer service related projects in his / her area and contributes to project results.

  • Technical Service Manager

    2 weeks ago

    Beijing, China Axalta Full time

    Description : Core Responsibilities: The Technical Service Manager is responsible for helping the customer to be successful, ensuring product performance in the field, protect Axalta market share, gaining and improving customer satisfaction. Lead the new line service daily work follow safety process and practice Set up and manage the on line...

  • Service Sales Account Manager

    1 day ago

    Beijing, China Bruker Full time

    Overview Contributions in sales, marketing, business development and brand management, positive interaction and relationship with customers, field service representatives, outside sales representatives, management and marketing teams. Demonstrated ability to bring new innovative ideas and approaches to establish support agreement and consumables...

  • Practice Manager

    2 weeks ago

    Beijing, China Veeva Systems Full time

    The Role As a Practice Manager with Veeva Systems, you will be leading the amazing team of professional services consultants and interfacing with customers to design and lead software implementation programs. This team partners with our customers across Asia to implement Veeva’s cloud software to ensure the customer’s speed and success. The ideal...

  • Manager, Customer Service

    2 weeks ago

    Beijing, China Thermo Fisher Scientific Full time

    : The responsibilities of Operation Manager including ownership of the service operation process implementation, reporting, analysis, and productivity of all aspects. This role will be the primary point of contact for the Sales Team, Professional Services, Marketing, Finance and other departments. Manage a successful order fulfillment team to ensure all...

  • Global Service Desk Analyst, APAC

    4 weeks ago

    Beijing, China Mölnlycke Health Care Full time

    Global Service Desk Analyst, APAC Location： Beijing   PURPOSE OF POSITION The ServiceDesk Analyst is the interface towards users and manages all incidents and requests in the IT support process To deliver remote and onsite support for all end users in the organization, with high customer focus Service areas of support include but are not...

  • Service Design and Transition Manager

    4 weeks ago

    Beijing, China British Council Full time

    tendersglobal.net We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and...

  • Service Design and Transition Manager

    4 weeks ago

    Beijing, China British Council Full time

    tendersglobal.net We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and...

  • Area Service Manager

    2 weeks ago

    Beijing, China ASSA ABLOY Full time

    负责区域： 华北 常驻工作地：北京 岗位属于外勤性质，出差需求较多 工作职责 Responsibilities: 向中国区服务经理汇报 Report to national Service Manager 开展及管理所在区域的服务业务以达成年度目标 Develop and manage the service business in the region to achieve the annual target ...

  • Digital Services Business Operation

    2 weeks ago

    Beijing, China Mercedes-Benz Full time

    Tätigkeitsbereich:Marketing / Vertrieb / KommunikationFachabteilung:Digital Services Business & Data AnalyticsGesellschaft:Beijing Mercedes-Benz Sales Service Co., Ltd.Standort:Mercedes-Benz Sales Service Co., Ltd., BeijingStartdatum:sofortVeröffentlichungsdatum:..4Stellennummer:BEIP9 Join usAufgaben Objectives Ensure efficient and effective operation of...

  • Digital Services Business Operation

    5 days ago

    Beijing, China Mercedes-Benz Full time

    Tätigkeitsbereich:Marketing / Vertrieb / KommunikationFachabteilung:Digital Services Business & Data AnalyticsGesellschaft:Beijing Mercedes-Benz Sales Service Co., Ltd.Standort:Mercedes-Benz Sales Service Co., Ltd., BeijingStartdatum:sofortVeröffentlichungsdatum:..4Stellennummer:BEIP9 Join usAufgaben Objectives Ensure efficient and effective operation of...

  • IT Service Desk Engineer

    2 weeks ago

    Beijing, China SUSE Full time

    JOB DESCRIPTION About Us Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE. SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune rely on SUSE to power their...

  • Specialist, Online Service

    1 day ago

    Beijing, China AIA Full time

    At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. Sound like you? Then read on. About the Role Responsible for providing services to customers relating to areas such as sales, sales promotions, billing inquiries, service requests, suggestions and complaints • Provide product and service...

  • Field Service Engineer

    4 weeks ago

    Beijing, China Thermo Fisher Scientific Full time

    Job Description1. Work independently to service CMD products involving: Installations, Training, Method and Application Development, Telephone and On-site Diagnostics and Repair Services, Preventative Maintenance visits.2. Provide technical assistance, consultation and problem solving to customers as necessary.3. Accurately document field service activities,...

  • Field Service Engineer

    3 weeks ago

    Beijing, China Thermo Fisher Scientific Full time

    1. Work independently to service CMD products involving: Installations, Training, Method and Application Development, Telephone and On-site Diagnostics and Repair Services, Preventative Maintenance visits. 2. Provide technical assistance, consultation and problem solving to customers as necessary. 3. Accurately document field service activities,...

  • Field Service Engineer

    2 weeks ago

    Beijing, China Thermo Fisher Scientific Full time

    Job Description1. Work independently to service CMD products involving: Installations, Training, Method and Application Development, Telephone and On-site Diagnostics and Repair Services, Preventative Maintenance visits.2. Provide technical assistance, consultation and problem solving to customers as necessary.3. Accurately document field service activities,...

  • Field Service Engineer

    3 weeks ago

    Beijing, Beijing, China Thermo Fisher Scientific Full time

    Job Description1. Work independently to service CMD products involving: Installations, Training, Method and Application Development, Telephone and On-site Diagnostics and Repair Services, Preventative Maintenance visits.2. Provide technical assistance, consultation and problem solving to customers as necessary.3. Accurately document field service activities,...

  • Field Service Technician-2

    2 weeks ago

    Beijing, China Kardex Full time

    Kardex China is looking for a motivated self-starter to join our Life Cycle Service Team in the role of Field Service Engineer, to be based in Suzhou, China. Position reports to the Field Service Manager. Your tasks Service requests: Install and commission Kardex Automated Storage and Retrieval Systems. Provide an excellent level of customer service in...

  • Portfolio Development Manager

    2 weeks ago

    Beijing, China Evonik Full time

    What we offer Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development...

  • Feild Service Technician-1

    2 weeks ago

    Beijing, China Kardex Full time

    Kardex China is looking for a motivated self-starter to join our Life Cycle Service Team in the role of Field Service Engineer, to be based in Suzhou, China. Position reports to the Field Service Manager. Your tasks JOB RESPONSIBILITIES Service requests: Install and commission Kardex Automated Storage and Retrieval Systems. Provide an excellent level...

  • Manager, PMS System Service delivery

    2 weeks ago

    Beijing, China Shangri-La Full time

    We are looking for someone who: Minimum 3 years solid experienced in IT service delivery and service management role. Knowledge in the IT service management standard (ITIL) and service delivery. Preferred 2 years of experience supporting integrated hospitality systems such as: Opera PMS, POS, etc ITIL Certification preferred. Experience...