Sr Technical Support Engineer

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

About the JobThis is a challenging role for a highly skilled Technical Support Manager to lead and manage our field service team in Beijing, China.Key Responsibilities:Represent Werfen's technical service and support to customers, handling complaints and implementing service recovery.Manage daily open calls, escalating situations that do not meet our service...

Job OverviewWe are seeking a skilled Technical Support Specialist to join our team at Bruker. This role is responsible for providing technical assistance to both customers and partners.Key Responsibilities:Handle customer service requests, providing timely and effective solutionsPerform high-quality installation, repair, and maintenance of equipmentWork...

David Kennedy Recruitment is working with an award winning liquidity and technology solutions company who is seeking to onboard a Head of Technical Support to join their team.Position: Head of Technical Support Location: Remote/ GMT +4 timezone (+- 1 HR)Employment type: Full-time Remuneration: Base salaryDUTIES AND RESPONSIBILITIES:Design and implement a...

Job DescriptionWe are seeking an experienced Sr. Product Manager - Technical to support our tech product development of Amazon Ads in JP.About the RoleYou will manage product strategy, roadmap, develop requirements and technical solution for innovative technologies that deliver best value for JP store.Develop product strategyCoordinate local and global...

SAS Institute is committed to empowering scientists and engineers through our statistical software products. We are seeking a Technical Support Analyst to engage with customers and prospects via multiple channels, including phone, email, live chat, and web contact forms.Main Responsibilities:Develop and retain a broad range of knowledge of all JMP products,...

At Aspen Technology, we strive to push the boundaries of innovation and excellence in the field of Formation Evaluation. We are seeking a talented Sr Technical Support Engineer to join our Customer Support and Training team.About the RoleThis exciting opportunity will allow you to leverage your technical expertise and passion for customer satisfaction to...

About the JobMercedes-Benz is seeking a highly skilled Technical Lead to join our team in Beijing. In this role, you will be responsible for leading the telematics and diagnosis support team, ensuring that our customers receive exceptional technical support.About YouWe are looking for an experienced professional with at least 5 years of experience in...

About the RoleWe are seeking a skilled Technical Support Specialist to join our team at Reuters News & Media Technology.The ideal candidate will have excellent technical knowledge and experience in providing 2nd level end-user support to Reuters users, as well as working with technology teams to scope and implement new solutions.Key Responsibilities:Provide...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Echo. Work hard. Have fun....

OverviewThermo Fisher Scientific is seeking an experienced Sr. Project Manager to lead cross-functional project teams and drive the successful delivery of projects.Key ResponsibilitiesLead and manage cross-functional project teams to achieve project goals and objectivesDevelop and execute project plans, including timelines, budgets, and resource...

Role SummaryWe are seeking a highly skilled and experienced engineer to join our team as a Senior Technical Review Engineer.As a Senior Technical Review Engineer, you will be responsible for the technical review of sales contracts, project designs, engineering drawings, and DTO drawings management.You will also support sales by providing engineering...

TE Connectivity's Field Application Engineering TeamsWork intimately with customers to recommend products and solutions for new and existing applications.Identify new applications, requirement modifications, and enhancements to meet customer specifications and conduct on-site installation and service of product.Responsible for all technical aspects of the...

We are seeking a highly skilled Technical Support Expert to join our team at Thomson Reuters. As a key member of our Special Technology Services (STS) team, you will play a vital role in providing top-notch support to our end-users.In this exciting role, you will serve as a specialist in our STS team, merging end-user support, system support work with...

Job Title: Data Center Technical Support ProfessionalJob Description:Amazon Connect Technology Services (Beijing) Co., Ltd. is seeking a highly skilled Data Center Technical Support Professional to join our team. As a key member of our infrastructure operations technical support team, you will play a critical role in ensuring the smooth operation of our data...

Description : Your responsibilities: You will be responsible for the sales and support work of THB products, timely & efficiently preparing the tender document and quotation, attending the tender activities and other sales works. You will be following up the whole tender process, recording and analyzing the tender result. You will support to...

： • Leverage global wide resources to search solutions on complicated hot issues. • Build local technical support center and dedicated communication channels. • Lead and participate in the technical related projects, such as NPI, Recall, Product quality Improvement, et, al. • Support knowledge base construction of dedicated product lines. • Focus...

Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team in Beijing, China. The successful candidate will be responsible for providing technical support for our CDG products to customers in Beijing, Tianjin, and Inner Mongolia.Key ResponsibilitiesProvide timely and effective technical support to customers through phone, email,...

About the role Our application engineers are the central system experts within our Global Sales and Marketing organization. With a focus on Industrial applications, this role provides our account teams with application-level marketing material and trainings for the full Nexperia portfolio including Power Semiconductors and Modules. Furthermore, this...

About UsBio-Rad Laboratories, Inc. is a global leader in developing, manufacturing, and marketing high-quality research and clinical diagnostic products.Job OverviewWe are seeking an experienced Senior Technical Support Specialist to join our team in Beijing. The ideal candidate will have at least 2 years of experience in customer application support for...