Technical Lead for Telematics and Diagnosis Support
4 weeks ago
About the Job
Mercedes-Benz is seeking a highly skilled Technical Lead to join our team in Beijing. In this role, you will be responsible for leading the telematics and diagnosis support team, ensuring that our customers receive exceptional technical support.
About You
We are looking for an experienced professional with at least 5 years of experience in after-sales technical support or quality management. You should have a Bachelor's degree in automotive engineering or a related field and excellent communication skills. Fluency in English is a must, as well as strong analytical and problem-solving skills.
Key Responsibilities
The successful candidate will be responsible for:
- Leading the telematics and diagnosis support team
- Developing and implementing technical strategies to improve customer satisfaction
- Collaborating with cross-functional teams to resolve technical issues
- Providing expert technical advice to customers and internal stakeholders
Requirements
To be considered for this role, you should have:
- A minimum of 5 years of experience in after-sales technical support or quality management
- A Bachelor's degree in automotive engineering or a related field
- Excellent communication and interpersonal skills
- Fluency in English
- Strong analytical and problem-solving skills
What We Offer
As a Technical Lead at Mercedes-Benz, you can expect:
- A competitive salary of $80,000 - $100,000 per year
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
About Mercedes-Benz
Mercedes-Benz is a global leader in the automotive industry, committed to innovation, quality, and customer satisfaction. We offer a unique opportunity to join a diverse and dynamic team, working on exciting projects that shape the future of mobility.
-
Technical Support Manager
4 weeks ago
Beijing, Beijing, China Werfen Full timeAbout the JobThis is a challenging role for a highly skilled Technical Support Manager to lead and manage our field service team in Beijing, China.Key Responsibilities:Represent Werfen's technical service and support to customers, handling complaints and implementing service recovery.Manage daily open calls, escalating situations that do not meet our service...
-
Technical Support Specialist
4 weeks ago
Beijing, Beijing, China Bruker Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at Bruker. This role is responsible for providing technical assistance to both customers and partners.Key Responsibilities:Handle customer service requests, providing timely and effective solutionsPerform high-quality installation, repair, and maintenance of equipmentWork...
-
Technical Lead for Mechatronics
1 month ago
Beijing, Beijing, China ASML Full timeRole SummaryASML is seeking a highly skilled Lead Engineer to join its repair center in China. As a Technical Lead for Mechatronics, you will be responsible for determining the solution direction for failing parts, developing repair strategies, and collaborating with global engineering teams.Key ResponsibilitiesPerform incoming inspection and confirm...
-
Technical Support Specialist
4 weeks ago
Beijing, Beijing, China Thomson Reuters Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at Reuters News & Media Technology.The ideal candidate will have excellent technical knowledge and experience in providing 2nd level end-user support to Reuters users, as well as working with technology teams to scope and implement new solutions.Key Responsibilities:Provide...
-
Senior Technical Lead
1 month ago
Beijing, Beijing, China Amazon Information Service (Beijing) Co., Ltd. - A67 Full timeAbout the RoleAt Amazon Information Service (Beijing) Co., Ltd., we are seeking a highly skilled Senior Technical Lead to join our team. As a key member of our technical leadership team, you will be responsible for establishing technical standards and driving our overall technical architecture, engineering practices, and methodologies.Key...
-
Technical Support Specialist
1 month ago
Beijing, Beijing, China SASインスティチュート株式会社 Full timeSAS Institute is committed to empowering scientists and engineers through our statistical software products. We are seeking a Technical Support Analyst to engage with customers and prospects via multiple channels, including phone, email, live chat, and web contact forms.Main Responsibilities:Develop and retain a broad range of knowledge of all JMP products,...
-
Beijing, Beijing, China Thermo Fisher Scientific Full timeJob SummaryAs a Technical Support Specialist for Environmental Monitoring at Thermo Fisher Scientific, you will be responsible for providing technical support and training to customers and non-technical functions on our environmental monitoring products. This role requires excellent communication and presentation skills, as well as proficiency in MS Office...
-
Lead Technical Strategist
1 month ago
Beijing, Beijing, China NVIDIA Full timeWe are seeking a Lead Technical Strategist to join our team at NVIDIA. This role will be responsible for providing technical expertise and guidance to our customers and partners, focusing on deep learning and AI solutions. Key Responsibilities:Develop and maintain strong relationships with customers and partners to understand their technical needs and...
-
Technical Support Expert
1 month ago
Beijing, Beijing, China Thomson Reuters Full timeWe are seeking a highly skilled Technical Support Expert to join our team at Thomson Reuters. As a key member of our Special Technology Services (STS) team, you will play a vital role in providing top-notch support to our end-users.In this exciting role, you will serve as a specialist in our STS team, merging end-user support, system support work with...
-
Technical Lead Software Developer
4 weeks ago
Beijing, Beijing, China Amazon Information Service (Beijing) Co., Ltd. - A67 Full timeAt Amazon Information Service (Beijing) Co., Ltd. - A67, we are seeking a highly skilled Technical Lead Software Developer to join our team.As a Technical Lead Software Developer, you will be responsible for providing technical leadership and direction to software development teams, ensuring the delivery of high-quality solutions that meet business needs.The...
-
Beijing, Beijing, China ASML Full timeAbout the JobASML is a leading company in the semiconductor industry, developing advanced machines that enable faster, cheaper, and more energy-efficient microchips. We are seeking a skilled Technical Support Specialist to join our team in Beijing.
-
Lead Technical Program Manager
4 weeks ago
Beijing, Beijing, China NTT DATA Full timeCompany OverviewNTT DATA, a leading technology services company, is seeking an exceptional Lead Technical Program Manager to join our team.
-
Vehicle Integration Engineer
1 month ago
Beijing, Beijing, China Mercedes-Benz Full timeAbout the RoleWe are seeking a highly skilled Vehicle Integration Engineer to join our team at Mercedes-Benz Group China Ltd.As a Vehicle Integration Engineer, you will be responsible for driving China-specific requirements, based on your experience and in cooperation with RD C/x departments.Key ResponsibilitiesCommunicate and implement China-specific...
-
Data Center Technical Support Professional
1 month ago
Beijing, Beijing, China Amazon Connect Technology Services (Beijing) Co., Ltd. Full timeJob Title: Data Center Technical Support ProfessionalJob Description:Amazon Connect Technology Services (Beijing) Co., Ltd. is seeking a highly skilled Data Center Technical Support Professional to join our team. As a key member of our infrastructure operations technical support team, you will play a critical role in ensuring the smooth operation of our data...
-
Senior Technical Program Lead
1 month ago
Beijing, Beijing, China NTT DATA Full timeJob Title: Technical Project ManagerJob Summary:As a Technical Project Manager at NTT DATA, you will be responsible for overseeing the technical aspects of our core platform, including the backend of our web application. You will work closely with the development team and clients to ensure the successful delivery of projects.Key Responsibilities:Manage the...
-
Technical Support Specialist
1 month ago
Beijing, Beijing, China Thermo Fisher Scientific Full timeJob SummaryAs a Technical Support Specialist - Environmental Monitoring, you will be responsible for providing technical support and guidance to customers on the use and maintenance of environmental monitoring equipment. This includes troubleshooting issues, providing training and documentation, and collaborating with cross-functional teams to resolve...
-
Technical Support Specialist for CDG Products
1 month ago
Beijing, Beijing, China Bio-Rad Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team in Beijing, China. The successful candidate will be responsible for providing technical support for our CDG products to customers in Beijing, Tianjin, and Inner Mongolia.Key ResponsibilitiesProvide timely and effective technical support to customers through phone, email,...
-
Senior Technical Lead for Smart Device Labs
1 month ago
Beijing, Beijing, China Amazon (China) Holding Company Limited Full timeAbout the RoleWe are seeking a highly skilled Senior Support Engineer to join our Device OS Lab Management Service team. As a Senior Support Engineer, you will be responsible for designing technical roadmaps, leading or participating in company-wide user groups, and setting up labs, installing new devices, and troubleshooting issues.Key ResponsibilitiesYou...
-
Senior Technical Support Specialist
4 weeks ago
Beijing, Beijing, China Bio-Rad Laboratories, Inc. Full timeAbout UsBio-Rad Laboratories, Inc. is a global leader in developing, manufacturing, and marketing high-quality research and clinical diagnostic products.Job OverviewWe are seeking an experienced Senior Technical Support Specialist to join our team in Beijing. The ideal candidate will have at least 2 years of experience in customer application support for...
-
High Voltage Sales Support Specialist Lead
4 weeks ago
Beijing, Beijing, China HITACHI ENERGY (CHINA) LTD. Full timeAbout the Role:At HITACHI ENERGY (CHINA) LTD., we are seeking an experienced High Voltage Sales Support Specialist Lead to join our team. The successful candidate will be responsible for achieving allocated yearly sales order budget of high voltage products GIS, preparing technical and commercial offers and contracts based on customer specifications, and...