Technical Support Specialist

4 weeks ago


Beijing, Beijing, China Bruker Full time

Job Overview

We are seeking a skilled Technical Support Specialist to join our team at Bruker. This role is responsible for providing technical assistance to both customers and partners.

Key Responsibilities:

  • Handle customer service requests, providing timely and effective solutions
  • Perform high-quality installation, repair, and maintenance of equipment
  • Work closely with sales and service management to drive customer satisfaction and business objectives
  • Manage service parts efficiently, ensuring timely returns
  • Collaborate with colleagues to grow the business and share knowledge

Qualifications:

  • Bachelor's degree in automation, physics, or electrical engineering (or equivalent)
  • 2-3 years of customer service experience with proven analytical problem-solving skills
  • Ability to learn new technologies and develop new skills
  • Excellent communication and teamwork skills
  • Strong English language proficiency (oral and written)

Salary Range: $60,000 - $80,000 per annum, depending on experience

This role offers a unique opportunity to work with a leading technology company, driving innovation and delivering exceptional customer experiences. If you are a motivated and results-driven individual with a passion for technical support, we encourage you to apply.



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