Technical Support Specialist
4 weeks ago
Job Overview
We are seeking a skilled Technical Support Specialist to join our team at Bruker. This role is responsible for providing technical assistance to both customers and partners.
Key Responsibilities:
- Handle customer service requests, providing timely and effective solutions
- Perform high-quality installation, repair, and maintenance of equipment
- Work closely with sales and service management to drive customer satisfaction and business objectives
- Manage service parts efficiently, ensuring timely returns
- Collaborate with colleagues to grow the business and share knowledge
Qualifications:
- Bachelor's degree in automation, physics, or electrical engineering (or equivalent)
- 2-3 years of customer service experience with proven analytical problem-solving skills
- Ability to learn new technologies and develop new skills
- Excellent communication and teamwork skills
- Strong English language proficiency (oral and written)
Salary Range: $60,000 - $80,000 per annum, depending on experience
This role offers a unique opportunity to work with a leading technology company, driving innovation and delivering exceptional customer experiences. If you are a motivated and results-driven individual with a passion for technical support, we encourage you to apply.
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