Senior Technical Support Specialist

1 month ago


Beijing, Beijing, China Boston Scientific Full time
About the Role

As a Senior Technical Support Specialist, you will play a crucial role in ensuring the success of our medical devices in the Beijing region. You will be responsible for providing exceptional support to clients, training hospital technicians, and driving the adoption of our products.

Key Responsibilities
  • Deliver top-notch technical support to clients across the Beijing region, ensuring seamless operations and high customer satisfaction.
  • Built strong relationships with key clients, fostering collaboration and driving business growth through strategic account management.
  • Develop and implement effective training programs for hospital technicians, empowering them to work independently with clients.
Requirements
  • A Bachelor's degree or higher in a relevant field, preferably with 2+ years of experience in the medical device industry.
  • Demonstrated expertise in electrical physiology and/or related fields, with a strong understanding of medical device technologies.
  • Excellent communication, interpersonal, and teamwork skills, with the ability to thrive in a fast-paced environment.
Compensation and Benefits

We offer a competitive salary range of $80,000-$120,000 per annum, commensurate with experience, plus a comprehensive benefits package, including health insurance, retirement savings, and opportunities for career growth and professional development.

About Boston Scientific

As a global leader in medical science, we are committed to advancing science for life. Our mission is to transform lives through innovative medical solutions that improve patient outcomes, create value for customers, and support our employees and the communities we serve.



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