Data Center Technical Support Professional
2 months ago
Job Title: Data Center Technical Support Professional
Job Description:
Amazon Connect Technology Services (Beijing) Co., Ltd. is seeking a highly skilled Data Center Technical Support Professional to join our team. As a key member of our infrastructure operations technical support team, you will play a critical role in ensuring the smooth operation of our data centers.
Key Responsibilities:
- Provide technical support for maintaining mechanical and electrical equipment
- Assist in root cause analysis of equipment failures
- Participate in troubleshooting of facility and rack-level events within internal SLA
- Ensure adherence to all safety procedures while performing work
- Support senior employees in daily work activities as directed
Requirements:
- Strong understanding of data center electrical, mechanical, control system technology, and operation management work
- Basic knowledge of computer/network concepts and terms
- Excellent self-study capability
- Availability to work 3 days a week as an intern for at least 3 months
- Proficiency in English, preferably with a CET 4 level or higher
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