Data Center Technical Support Professional

2 months ago


Beijing, Beijing, China Amazon Connect Technology Services (Beijing) Co., Ltd. Full time

Job Title: Data Center Technical Support Professional

Job Description:

Amazon Connect Technology Services (Beijing) Co., Ltd. is seeking a highly skilled Data Center Technical Support Professional to join our team. As a key member of our infrastructure operations technical support team, you will play a critical role in ensuring the smooth operation of our data centers.

Key Responsibilities:

  • Provide technical support for maintaining mechanical and electrical equipment
  • Assist in root cause analysis of equipment failures
  • Participate in troubleshooting of facility and rack-level events within internal SLA
  • Ensure adherence to all safety procedures while performing work
  • Support senior employees in daily work activities as directed

Requirements:

  • Strong understanding of data center electrical, mechanical, control system technology, and operation management work
  • Basic knowledge of computer/network concepts and terms
  • Excellent self-study capability
  • Availability to work 3 days a week as an intern for at least 3 months
  • Proficiency in English, preferably with a CET 4 level or higher


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