Technical Support Specialist

2 days ago


Beijing, Beijing, China Thermo Fisher Scientific Full time

Job Summary

As a Technical Support Specialist - Environmental Monitoring, you will be responsible for providing technical support and guidance to customers on the use and maintenance of environmental monitoring equipment. This includes troubleshooting issues, providing training and documentation, and collaborating with cross-functional teams to resolve complex problems.

Key Responsibilities

  • Provide technical support and guidance to customers on the use and maintenance of environmental monitoring equipment
  • Troubleshoot issues and provide solutions to customers
  • Develop and deliver training programs and documentation to customers
  • Collaborate with cross-functional teams to resolve complex problems
  • Stay up-to-date with the latest technologies and industry trends

Requirements

  • Bachelor's degree in a relevant field, such as chemistry or environmental science
  • Excellent communication and problem-solving skills
  • Experience with environmental monitoring equipment and software
  • Ability to travel up to 15% of the time
  • Project management experience a plus


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