Technical Support Specialist for Environmental Monitoring

2 weeks ago


Beijing, Beijing, China Thermo Fisher Scientific Full time
Job Summary

As a Technical Support Specialist for Environmental Monitoring at Thermo Fisher Scientific, you will be responsible for providing technical support and training to customers and non-technical functions on our environmental monitoring products. This role requires excellent communication and presentation skills, as well as proficiency in MS Office software and analyzer operation and maintenance.

Key Responsibilities

• Leverage global resources to search for solutions to complex issues
• Build and lead local technical support centers and dedicated communication channels
• Participate in technical projects, such as NPI, Recall, and Product Quality Improvement
• Support knowledge base construction for dedicated product lines
• Focus on FSE competence improvement and participate in competence evaluation system construction, training program development, and training courses delivery

Requirements

• Bachelor's degree or above in chemistry or environment majors
• Experienced in using analyzers for monitoring AQI, VOCs, and ion concentrations in atmosphere, general parameters in water quality
• Excellent communication, presentation, and documentation skills in English
• Good at MS Office software
• Problem-solving capability with logical and systematical mind set
• 15% travel required
• Project management experience is a plus

What We Offer

At Thermo Fisher Scientific, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for environmental monitoring, we encourage you to apply for this exciting opportunity.

How to Apply

Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you

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