Administrative Assistant

1 week ago

Hong Kong, China The Ritz-Carlton Full time
Job Number 24158881
Job Category Sales & Marketing
Location The Ritz-Carlton Hong Kong, International Commerce Centre, Hong Kong, Hong Kong, China VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Senior Actuarial Associate/ Assistant Manager, Pricing

    2 months ago

    Hong Kong, China RGA Reinsurance Company Full time

    Position OverviewPricing Actuaries are responsible for the in-force management of HK and HNW portfolios.ResponsibilitiesConduct experience study to monitor the ongoing experience of in-force treaties Structure and develop required in-force pricing solution to maintain RGA's profitability Deliver regular insurance risk monitoring report to highlight the...

  • Senior Actuarial Associate/ Assistant Manager, Pricing

    2 months ago

    Hong Kong, China RGA Reinsurance Company Full time

    Position OverviewPricing Actuaries are responsible for the in-force management of HK and HNW portfolios.Responsibilities Conduct experience study to monitor the ongoing experience of in-force treaties Structure and develop required in-force pricing solution to maintain RGA's profitability Deliver regular insurance risk monitoring report to highlight the...

  • Assistant Manager Cargo Sales Hong Kong

    2 months ago

    Hong Kong, China Cathay Pacific Full time

    Role IntroductionReports To: Cargo Sales Manager HKThe Hong Kong Cargo Sales team plays a significant role in bringing key revenue to the airline with a focus on expanding capacity and developing sales in the region. This role will be leading a team of sales executives to drive the revenue of assigned sales area, and achieve the sales goals.Key...

  • Compensation Analyst

    4 weeks ago

    HONG KONG, China Hyatt Full time

    Description:The Compensation Analyst will report to the RVP HR ASPAC with a functional reporting to the Dir of Human Resources, Total Rewards & HR Analytics ASPAC. The Compensation Analyst will play a key role in supporting the development, implementation and management of Hyatt's regional and sub-regional compensation programs, total rewards inititiaves and...

  • Compensation Analyst

    4 weeks ago

    HONG KONG, China Hyatt Full time

    Description: The Compensation Analyst will report to the RVP HR ASPAC with a functional reporting to the Dir of Human Resources, Total Rewards & HR Analytics ASPAC. The Compensation Analyst will play a key role in supporting the development, implementation and management of Hyatt’s regional and sub-regional compensation programs, total rewards...

  • Director of Event Planning

    2 weeks ago

    HONG KONG, China Hyatt Full time

    Description: What you will do: Provide an excellent and consistent level of service to your customers Assist operationally and administratively in the achievement of department’s pre-determined sales and revenue targets Qualifications: What you should have: Ideally with a relevant degree or diploma in Hospitality or Tourism management Minimum...

  • Supervisor-Sales

    3 days ago

    Hong Kong, China Marriott Full time

    Job Number 24162400 Job Category Sales & Marketing Location Renaissance Hong Kong Harbour View Hotel, 1 Harbour Road, Wanchai, Hong Kong, Hong Kong, China Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data...

  • Actuarial Intern

    1 month ago

    Hong Kong, China RGA Reinsurance Company Full time

    Position OverviewPlease indicate the following in your resume: Your CGPA Work Mode: Full-time or part-time (if part-time, how many days you can work per week?) Opportunities for return offers will be considered upon completio n of the internship. ResponsibilitiesIncluding but are not limited to the following: Gain market knowledge of the...

  • Actuarial Intern

    1 month ago

    Hong Kong, China RGA Reinsurance Company Full time

    Position OverviewPlease indicate the following in your resume: Your CGPA Work Mode: Full-time or part-time (if part-time, how many days you can work per week?) Opportunities for return offers will be considered upon completio n of the internship. ResponsibilitiesIncluding but are not limited to the following: Gain market knowledge of the...

  • Sales Executive

    4 days ago

    Hong Kong, China Marriott Full time

    Job Number 24157931 Job Category Sales & Marketing Location Hong Kong Ocean Park Marriott Hotel, 180 Wong Chuk Hang Road, Hong Kong, Hong Kong, China Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration,...

  • Director of Loyalty

    6 days ago

    Hong Kong, China Marriott International Full time

    Job Number 24160840Job Category Rooms & Guest Services OperationsLocation JW Marriott Hotel Hong Kong, Pacific Place, 88 Queensway, Hong Kong, Hong Kong, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYSupports all property operations, ensuring that the highest levels of hospitality and service are...

  • Mgr-Events I

    7 days ago

    Hong Kong, China Marriott Full time

    Job Number 24159672 Job Category Event Management Location Renaissance Hong Kong Harbour View Hotel, 1 Harbour Road, Wanchai, Hong Kong, Hong Kong, China Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales,...

  • Manager, Luxury Brand Management

    2 months ago

    Hong Kong, China Marriott International Full time

    Job Number Job Category Brand ManagementLocation Asia/Pacif/Australia Region, Suite th Floor Cityplaza One, Hong Kong, Hong Kong, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssist with the planning and pull-through of upper luxury brand initiatives & marketing programs relevant to GC continent...

  • Marketing Executive

    4 months ago

    Hong Kong, China Colgate-Palmolive Company Full time

    No Relocation Assistance Offered # 160610 - Hong Kong, Hong Kong, ChinaWho We Are Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and...

  • Territory Manager

    4 weeks ago

    Hong Kong, China Colgate-Palmolive Company Full time

    No Relocation Assistance Offered # 162255 - Hong Kong, Hong Kong, ChinaWho We Are Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and...

  • Safety Training Officer

    3 weeks ago

    Hong Kong Special Administrative Region of China Cathay Pacific Full time

    Role IntroductionReports to: Assistant Manager Safety Training Assist to conduct cabin crew safety and emergency procedures training.Key ResponsibilitiesAssist to conduct cabin crew safety and emergency procedures trainingMonitor cabin crew performance, provide feedback and coachingClassroom and mock-up preparation and housekeeping for trainingPerform...

  • Head of Flight Crew People Services

    4 weeks ago

    Hong Kong Special Administrative Region of China Cathay Pacific Full time

    Role IntroductionReports To: General Manager AircrewEnsure the efficient and effective administration of all Flight Crew employment and contractual obligations in full compliance with relevant taxation, immigration and employment legislation and regulations. Ensure compliance and service excellence in the provision of, hotel, transportation, catering,...

  • Safety Training Specialist II

    3 months ago

    Hong Kong Special Administrative Region of China Cathay Pacific Full time

    Role IntroductionReports to: Assistant Manager, Safety TrainingThe Safety Training School makes sure our pilots and cabin crew are all well trained in all aspects of emergency procedures.  The Safety Training Specialist II (In Training)has good prospects for career growth, you will receive training to become a Hong Kong Civil Aviation Department approved...

  • Senior Line Maintenance Engineer

    2 weeks ago

    Hong Kong Special Administrative Region of China Cathay Pacific Full time

    Role IntroductionReports to: Line Maintenance Operations Manager Engineering’s role is focused on reassurance, keeping our people and our customers    safe, ensuring that in every aspect of our operation we have industry leading performance and that our various fleet programmes are delivering to plan, budget and specification. Engineering’s ambition...

  • Lounge Duty Manager

    4 months ago

    Hong Kong Special Administrative Region of China Cathay Pacific Full time

    Role IntroductionReports to: Lounge Service Delivery Manager HKIAThe job holder will support Lounge Service Delivery Manager HKIA and is responsible for managing the operations of Cathay Pacific’s First and Business class lounges at Hong Kong International Airport (HKIA).This role is the face of the company to engage customers and ensure quality delivery...