Customer Service Representative

Found in: beBee S CN - 3 weeks ago


Beijing, China ThermoFisher Scientific Full time

Job Description

Key Responsibilities:

  • Check booking document aligned to booking policy.

  • Apply to create new customer account, and extend new material in SAP

  • Create & update sales orders in SAP, while ensure the accuracy of the data input.

  • Closely communicate with customer & sales to understand the order status (Lab / DEP / Payment…) and maintain the information in system.

  • Coordinate with customers on collecting payment & L/C, and notify finance team

  • Send shipping instructions to buyer or warehouse, timely track the shipping date.

  • Coordinate with logistics team to expedite shipment. Provide shipping documents to customer and assist them to solve problem.

  • Billing upon revenue policy, and support finance to complete internal audit.

  • Apply VAT Invoice upon completion of delivery.

  • Timely send installation notice to service team.

  • Tracking A/R collection ASAP

  • Take customer satisfaction as high priority, handle customer requests, inquiries and complaints in a proper and timely manner.

  • Keep efficient communication with relevant departments to ensure a total smooth order-to-cash flow.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.


  • Exams Customer Services Officer

    Found in: beBee S CN - 3 weeks ago


    Beijing, China British Council Full time

    We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas,...

  • Exams Customer Services Officer

    Found in: beBee S CN - 3 weeks ago


    Beijing, China British Council Full time

    tendersglobal.net We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and...

  • Manager, Customer Service

    Found in: Talent CN S2 - 1 week ago


    Beijing, China Thermo Fisher Scientific Full time

    : The responsibilities of Operation Manager including ownership of the service operation process implementation, reporting, analysis, and productivity of all aspects. This role will be the primary point of contact for the Sales Team, Professional Services, Marketing, Finance and other departments. Manage a successful order fulfillment team to ensure all...

  • Customer Service Specialist

    Found in: Talent CN S2 - 1 week ago


    Beijing, China DSV Full time

    Time Type: Full TimeCustomer Service Specialist, Transportation, Solutions North Central ChinaDSV – Global transport and logistics

  • Global Shares

    Found in: Talent CN S2 - 1 week ago


    Beijing, China JPMorgan Chase & Co. Full time

    You will join a professional and outstanding team that offers great platform to sharpen your skillsets. As a Japanese Customer Service Analyst within Global Shares, you will utilize your advanced multi-language abilities to deliver superior services and solutions to our clientele. Your role will significantly contribute to establishing robust relationships...

  • Global Shares

    Found in: Talent CN S2 - 1 week ago


    Beijing, China JPMorgan Chase & Co. Full time

    You will join a professional and outstanding team that offers great platform to sharpen your skillsets. As a Korean Customer Service analyst within Global Shares, you will leverage your strong multi-language skills to provide excellent services and solutions to our clients. You will make great impact on building solid relationships between JPMorgan and our...

  • Customer Development Rep

    Found in: Talent CN S2 - 1 week ago


    Beijing, China HSBC Full time

    Wealth and Personal Banking (WPB) Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become a global wealth manager with trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal...

  • Services Sr. Account Executive

    Found in: beBee S CN - 4 weeks ago


    Beijing, China SAP Full time

    We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • Senior Financial Analyst, Amazon Custome Service Finance

    Found in: Talent CN S2 - 2 weeks ago


    Beijing, China ICP Beijing (ICP headquarter) - A68 Full time

    Amazon is looking for an experienced finance professional to support our rapidly evolving and growing China Customer Service Team. This is a visible role that will have an active role in managing daily operations, developing strategic operational and financial plans and driving ongoing process improvement while ensuring controllership over assets and...

  • Field Account Services Representative

    Found in: Talent CN S2 - 1 week ago


    Beijing, China Caterpillar Full time

    Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress...

  • Business Development Representative, Business Development

    Found in: Talent CN S2 - 2 weeks ago


    Beijing, China DENODO SL Full time

    The Opportunity We are seeking talented candidates with a desire to work in collaboration with our sales and marketing team, focused on exceeding goals in enterprise level B2B environments. The selected candidate will be a high achiever, marked by perseverance, humility and a positive outlook in the face of challenges.  This is a full-time position,...

  • Partner Services Specialist

    Found in: Talent CN S2 - 1 week ago


    Beijing, China World Economic Forum Full time

    Partner Services Specialist (Account Manager), Regional Partner Services The World Economic Forum, committed to improving the state of the world, is the international organization for public-private cooperation. The Forum engages the foremost political, business and other leaders of society to shape global, regional and industry agendas. Why we are...

  • Customer Field Delivery Lead

    Found in: beBee S CN - 3 weeks ago


    Beijing, China HPE Full time

    Customer Field Delivery Lead  This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and...

  • Medical Representative

    Found in: Talent CN S2 - 1 week ago


    Beijing, China Bayer Full time

    At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our...

  • Lead Sales Representative-Beijing

    Found in: beBee S CN - 3 weeks ago


    Beijing, China Eaton Corporation Full time

    If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun. We are looking forward to a Lead Sales Representative-Beijing in Eaton’s electrical business , based in Beijing, China . In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model...

  • Customer Engineer I-C1

    Found in: beBee S CN - 4 weeks ago


    Beijing, China Applied Materials Full time

    Key Responsibilities Performs Tier I procedures and preventative maintenance and wet-cleans, seeking assistance when needed. Assists senior engineers with corrective maintenance as needed. Disassembles, cleans and rebuilds kits as part of kit management quality. Learns and applies basic diagnostic techniques and the use of documentation and test...

  • Sr. Medical Representative

    Found in: Talent CN S2 - 1 week ago


    Beijing, China Bayer Full time

    At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our...

  • Customer Business Development Regional Manager

    Found in: beBee jobs CN - 1 week ago


    Beijing, Beijing, China Ferrero Full time

    Job Location: ​Beijing​Company descriptionFerrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products...

  • Customer Solutions Manager

    Found in: Talent CN S2 - 4 days ago


    Beijing, China Amazon Connect Technology Services (Beijing) Co., Ltd. Full time

    Amazon Web Services, an Amazon.com Company, has been the world’s leading cloud provider for more than 17 years with the most mature, comprehensive, and broadly adopted cloud platform. We have over 200 fully featured cloud services, managed from 105 availability zones within 33 geographic regions across the globe. Millions of customers in over 245 countries...

  • Solutions Architect

    Found in: Talent CN S2 - 1 week ago


    Beijing, China Amazon Connect Technology Services (Beijing) Co., Ltd. - C46 Full time

    Amazon Web Services, an Amazon.com Company, has been the world’s leading cloud provider for more than 17 years with the most mature, comprehensive, and broadly adopted cloud platform. We have over 200 fully featured cloud services, managed from 99 availability zones within 31 geographic regions across the globe. Millions of customers in over 240 countries...