Global Shares
2 weeks ago
You will join a professional and outstanding team that offers great platform to sharpen your skillsets.
As a Japanese Customer Service Analyst within Global Shares, you will utilize your advanced multi-language abilities to deliver superior services and solutions to our clientele. Your role will significantly contribute to establishing robust relationships between JPMorgan and our valued customers.
Job responsibilities
Provide excellent customer service via email and phone at 1st and 2nd level response Escalate unresolved issues to 2nd and 3rd line support teams Provide ad-hoc training and education to users as well as contribute to Knowledge base articles Maintain contact with customers throughout the ticket life cycle Identify and recommend areas for improvement within the Service Desk function that support and add value to business activitiesRequired qualifications, capabilities and skills
Excellent Customer Service skills in telephone and email etiquette Japanese and English language skills Client focus, interpersonal skills and ability to network Proactive and continuous improvement mindset Maintain highest level of technical skill in field of expertise Work independently and revel in problem-solving and looking for new solutions Requires a high degree of discretion and judgement Passion for learning new things every day and a continuous improvement mindsetPreferred qualifications, capabilities and skills
University degree in Economics, Finance or equivalent work experience desired Experience in Customer Service role, preferably in the Financial Services or Software industry Experience with Contact Center solutions-
Global Shares
2 weeks ago
Beijing, China JPMorgan Chase & Co. Full timeYou will join a professional and outstanding team that offers great platform to sharpen your skillsets. As a Korean Customer Service analyst within Global Shares, you will leverage your strong multi-language skills to provide excellent services and solutions to our clients. You will make great impact on building solid relationships between JPMorgan and our...
-
Metadata Coordinator
2 weeks ago
Beijing, China Global Eagle Full timeAbout Anuvu For over a decade, our clients in aviation and maritime have used our technology-driven products and services to keep their passengers entertained and connected to the things they love, from anywhere in the world. Brands such as Southwest Airlines, Norwegian Cruise Lines, Emirates and Celebrity Cruises have trusted us to provide solutions...
-
IN LVM BD Manager-Newable&Heat pump&Marine
1 week ago
BEIJING, China Siemens Full timeJob Family: Sales Req ID: 417782 Your future role: • Manage business development activities, align sales strategies and grow business opportunities and market share for the verticals Renewables, Heat Pumps & Marine for our Low Voltage Motors (LVM) division in defined regions. • Ensure vertical transparency in defined regions on market...
-
IN LVM BD Manager-Newable&Heat pump&Marine
2 weeks ago
Beijing, Beijing, China Siemens Full timeJob Family: SalesReq ID: 417782Your future role: • Manage business development activities, align sales strategies and grow business opportunities and market share for the verticals Renewables, Heat Pumps & Marine for our Low Voltage Motors (LVM) division in defined regions. • Ensure vertical transparency in defined regions on market potential, trends,...
-
Sales Business Development Manager
2 weeks ago
Beijing, China PTC Full timeOur world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective...
-
Senior Account Executive
2 weeks ago
Beijing, China Microsoft Full timeOverview Microsoft Advertising (MSA) empowers the largest advertisers around the world to reach their maximum potential through digital advertising solutions on the Microsoft Advertising platform. We are seeking top performing Market Development Leads with digital advertising experience who can evangelize Microsoft Advertising in the market and develop...
-
Business Unit Leader, Energy+ China
4 weeks ago
Beijing, China Danaher Corporation Full timeThe ENERGY+ China BU Leader will be responsible for developing and implementing Pall China ENERGY+ Business (Power Gen, Machinery and Equipment, Fuel & Chemical and auto) marketing & sales strategy, aligning with global and regional directions. Leading the build-out of a best-in-class sales workforce to drive top-line growth and improved profitability;...
-
MES Senior System Analyst
4 weeks ago
Beijing, China Corning Full timeRequisition Number: 62611 Corning is vital to progress – in the industries we help shape and in the world we share. We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts,...
-
Senior Account Executive
2 weeks ago
Beijing, China Microsoft Full timeOverview Microsoft Advertising (MSA) empowers the largest advertisers around the world to reach their maximum potential through digital advertising solutions on the Microsoft Advertising platform. We are seeking top performing Market Development Leads with digital advertising experience who can evangelize Microsoft Advertising in the market and develop...
-
Beijing, China Amazon Connect Technology Services (Beijing) Co., Ltd. Full timeAmazon Web Services, an Amazon.com Company, has been the world’s leading cloud provider for more than 17 years with the most mature, comprehensive, and broadly adopted cloud platform. We have over 200 fully featured cloud services, managed from 99 availability zones within 31 geographic regions across the globe. Millions of customers in over 240 countries...
-
Channel Sales Area Manager
2 weeks ago
Beijing, China PTC Full timeOur world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective...
-
Principal Data Scientist
2 weeks ago
Beijing, China Microsoft Full timeOverview Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where...
-
Regulatory Affairs Manager, APAC – Agriculture
5 hours ago
Beijing, Beijing, China Peak Recruitment Full timeBeijing, China (Hybrid)Our client is a global leader in providing integrated solutions to the crop science industry.The Regulatory Affairs Manager APAC is a newly created role for our client's China operations and will be a key role in developing, implementing, and leading regulatory strategies for our client's innovative pre and post harvest products...
-
Solutions Architect
2 weeks ago
Beijing, China Amazon Connect Technology Services (Beijing) Co., Ltd. - C46 Full timeAmazon Web Services, an Amazon.com Company, has been the world’s leading cloud provider for more than 17 years with the most mature, comprehensive, and broadly adopted cloud platform. We have over 200 fully featured cloud services, managed from 99 availability zones within 31 geographic regions across the globe. Millions of customers in over 240 countries...
-
Intern
2 weeks ago
Beijing, China Vialto Full timeCompany Description Vialto Partners is a market leader in global mobility services. Our purpose is to ‘Connect the world’. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. Our teams help companies streamline and effectively manage their global mobility programs...
-
Intern
3 weeks ago
Beijing, Beijing, China Vialto Full timeCompany Description Vialto Partners is a market leader in global mobility services. Our purpose is to 'Connect the world'. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. Our teams help companies streamline and effectively manage their global mobility programs in...
-
National Account Manager
2 weeks ago
Beijing, China Vodafone Full timeRole Purpose: At Vodafone Business, we're passionate about empowering every person and organization to achieve more. This role is a pivotal opportunity to join and lead a dynamic team senior solution sales specialists and drive growth across the Asia-Pacific and Middle East region. The National Account Manager (NAM) is responsible for developing...
-
Go-to-market Manager
2 weeks ago
Beijing, China Microsoft Full timeOverview Are you passionate about creating compelling product stories that resonate with customers and drive business growth? Do you have a vision for how Copilot and AI can transform? Do you have a track record of delivering high-performing results and fostering a culture of collaboration and inclusion? Our Microsoft 365 offering is the world’s...
-
HVDC System Design Senior Project Engineer
2 weeks ago
Beijing, China HITACHI ENERGY POWER SYSTEM CO., LTD. Full timeDescription : Your responsibilities: As a project engineer, you will support both tenders and projects for HVDC system design, either locally or globally. You will develop personal competency by well accomplish each assignment. You will calculate HVDC main circuit parameters, design SLD, operation modes, RPC etc. You will model and study the...
-
Sales Excellence Manager
2 weeks ago
Beijing, China Microsoft Full timeOverview Why Microsoft In Small, Medium, Corporate (SMC) and Digital Sales, we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally-led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate...