Global Shares

2 weeks ago


Beijing, China JPMorgan Chase & Co. Full time

You will join a professional and outstanding team that offers great platform to sharpen your skillsets.

As a Japanese Customer Service Analyst within Global Shares, you will utilize your advanced multi-language abilities to deliver superior services and solutions to our clientele. Your role will significantly contribute to establishing robust relationships between JPMorgan and our valued customers.

Job responsibilities

Provide excellent customer service via email and phone at 1st and 2nd level response Escalate unresolved issues to 2nd and 3rd line support teams Provide ad-hoc training and education to users as well as contribute to Knowledge base articles Maintain contact with customers throughout the ticket life cycle Identify and recommend areas for improvement within the Service Desk function that support and add value to business activities

Required qualifications, capabilities and skills

Excellent Customer Service skills in telephone and email etiquette Japanese and English language skills  Client focus, interpersonal skills and ability to network Proactive and continuous improvement mindset Maintain highest level of technical skill in field of expertise Work independently and revel in problem-solving and looking for new solutions Requires a high degree of discretion and judgement Passion for learning new things every day and a continuous improvement mindset

Preferred qualifications, capabilities and skills

University degree in Economics, Finance or equivalent work experience desired Experience in Customer Service role, preferably in the Financial Services or Software industry Experience with Contact Center solutions
  • Global Shares

    2 weeks ago


    Beijing, China JPMorgan Chase & Co. Full time

    You will join a professional and outstanding team that offers great platform to sharpen your skillsets. As a Korean Customer Service analyst within Global Shares, you will leverage your strong multi-language skills to provide excellent services and solutions to our clients. You will make great impact on building solid relationships between JPMorgan and our...

  • Metadata Coordinator

    2 weeks ago


    Beijing, China Global Eagle Full time

    About Anuvu For over a decade, our clients in aviation and maritime have used our technology-driven products and services to keep their passengers entertained and connected to the things they love, from anywhere in the world. Brands such as Southwest Airlines, Norwegian Cruise Lines, Emirates and Celebrity Cruises have trusted us to provide solutions...


  • BEIJING, China Siemens Full time

    Job Family: Sales Req ID: 417782 Your future role: • Manage business development activities, align sales strategies and grow business opportunities and market share for the verticals Renewables, Heat Pumps & Marine for our Low Voltage Motors (LVM) division in defined regions. • Ensure vertical transparency in defined regions on market...


  • Beijing, Beijing, China Siemens Full time

    Job Family: SalesReq ID: 417782Your future role: • Manage business development activities, align sales strategies and grow business opportunities and market share for the verticals Renewables, Heat Pumps & Marine for our Low Voltage Motors (LVM) division in defined regions. • Ensure vertical transparency in defined regions on market potential, trends,...


  • Beijing, China PTC Full time

    Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.  Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective...


  • Beijing, China Microsoft Full time

    Overview Microsoft Advertising (MSA) empowers the largest advertisers around the world to reach their maximum potential through digital advertising solutions on the Microsoft Advertising platform. We are seeking top performing Market Development Leads with digital advertising experience who can evangelize Microsoft Advertising in the market and develop...


  • Beijing, China Danaher Corporation Full time

    The ENERGY+ China BU Leader will be responsible for developing and implementing Pall China ENERGY+ Business (Power Gen, Machinery and Equipment, Fuel & Chemical and auto) marketing & sales strategy, aligning with global and regional directions. Leading the build-out of a best-in-class sales workforce to drive top-line growth and improved profitability;...


  • Beijing, China Corning Full time

    Requisition Number: 62611   Corning is vital to progress – in the industries we help shape and in the world we share. We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts,...


  • Beijing, China Microsoft Full time

    Overview Microsoft Advertising (MSA) empowers the largest advertisers around the world to reach their maximum potential through digital advertising solutions on the Microsoft Advertising platform. We are seeking top performing Market Development Leads with digital advertising experience who can evangelize Microsoft Advertising in the market and develop...


  • Beijing, China Amazon Connect Technology Services (Beijing) Co., Ltd. Full time

    Amazon Web Services, an Amazon.com Company, has been the world’s leading cloud provider for more than 17 years with the most mature, comprehensive, and broadly adopted cloud platform. We have over 200 fully featured cloud services, managed from 99 availability zones within 31 geographic regions across the globe. Millions of customers in over 240 countries...


  • Beijing, China PTC Full time

    Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.  Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective...


  • Beijing, China Microsoft Full time

    Overview Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where...


  • Beijing, Beijing, China Peak Recruitment Full time

    ​Beijing, China (Hybrid)Our client is a global leader in providing integrated solutions to the crop science industry.The Regulatory Affairs Manager APAC is a newly created role for our client's China operations and will be a key role in developing, implementing, and leading regulatory strategies for our client's innovative pre and post harvest products...

  • Solutions Architect

    2 weeks ago


    Beijing, China Amazon Connect Technology Services (Beijing) Co., Ltd. - C46 Full time

    Amazon Web Services, an Amazon.com Company, has been the world’s leading cloud provider for more than 17 years with the most mature, comprehensive, and broadly adopted cloud platform. We have over 200 fully featured cloud services, managed from 99 availability zones within 31 geographic regions across the globe. Millions of customers in over 240 countries...

  • Intern

    2 weeks ago


    Beijing, China Vialto Full time

    Company Description Vialto Partners is a market leader in global mobility services. Our purpose is to ‘Connect the world’. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. Our teams help companies streamline and effectively manage their global mobility programs...

  • Intern

    3 weeks ago


    Beijing, Beijing, China Vialto Full time

    Company Description Vialto Partners is a market leader in global mobility services. Our purpose is to 'Connect the world'. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. Our teams help companies streamline and effectively manage their global mobility programs in...


  • Beijing, China Vodafone Full time

    Role Purpose: At Vodafone Business, we're passionate about empowering every person and organization to achieve more. This role is a pivotal opportunity to join and lead a dynamic team senior solution sales specialists and drive growth across the Asia-Pacific and Middle East region. The National Account Manager (NAM) is responsible for developing...

  • Go-to-market Manager

    2 weeks ago


    Beijing, China Microsoft Full time

    Overview Are you passionate about creating compelling product stories that resonate with customers and drive business growth? Do you have a vision for how Copilot and AI can transform? Do you have a track record of delivering high-performing results and fostering a culture of collaboration and inclusion?  Our Microsoft 365 offering is the world’s...


  • Beijing, China HITACHI ENERGY POWER SYSTEM CO., LTD. Full time

    Description : Your responsibilities: As a project engineer, you will support both tenders and projects for HVDC system design, either locally or globally. You will develop personal competency by well accomplish each assignment. You will calculate HVDC main circuit parameters, design SLD, operation modes, RPC etc. You will model and study the...


  • Beijing, China Microsoft Full time

    Overview Why Microsoft In Small, Medium, Corporate (SMC) and Digital Sales, we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally-led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate...