Senior Manager, Professional Education-Critical Care

2 weeks ago

Shanghai, Shanghai, China Edwards Lifesciences Full time

Throughout our history, Edwards has helped transform the way physicians monitor and take preventative measures for cardio patients. Our Critical Care business unit specializes in advanced hemodynamic monitoring solutions, including artificial intelligence algorithms to provide predictive readings to clinicians, helping them get patients home to their families faster. It's our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey

The Professional Education Director plays a critical role in developing and executing educational programs and initiatives aimed at healthcare professionals and key stakeholders within the medical device industry. This individual will be responsible for designing, implementing, and evaluating comprehensive education strategies to support awareness increase, product adoption, ensure safe and effective product usage, and drive customer satisfaction. By providing effective education and training, the Professional Education Director helps to ultimately contribute to improved patient outcomes. Under his/her leadership, the team can implement the strategies by working with marketing/sales team.

You will make an impact by...

1. Strategy development and programs design – Base on company's culture, vision, business goals to develop and oversee professional education programs, workshops, seminars, and training sessions tailored to healthcare professionals, including physicians, nurses, technicians, and other relevant stakeholders.

2. Communication and teamwork - Collaborate with cross-functional teams, including marketing, sales, regulatory affairs, and market access, to align educational initiatives with business objectives and regulatory requirements.

3. Materials - Create educational materials, presentations, and online resources (align with digital marketing) to support training programs and product launches.

4. Key external stakeholders' engagement - Establish and maintain relationships with key opinion leaders, academic institutions, professional societies, and industry associations to enhance educational offerings and align with industry trends.

5. Certification and branding - Lead the development of certification programs, continuing education credits to enhance the credibility and value of educational offerings. Promoting the value-selling branding in the industry.

6. Monitoring and Improvement - Evaluate the effectiveness of educational programs through metrics, surveys, and feedback mechanisms, and continuously improve content and delivery methods based on results.

7. Patient-centric and team alignment - Collaborate with sales/marketing teams to identify educational needs and opportunities within target markets, and support customer engagement activities, such as workshops and symposia.

8. Compliance - Stay informed about industry regulations, guidelines, and best practices related to professional education and training, and ensure compliance with relevant standards.

What you'll need (Required):

Bachelor's degree in a medical/marketing field required; advanced degree preferred. The background of Anesthesiologist and ICU doctor is a plus.

Minimum of 10 years of experience in professional education, training, or medical device industry roles.

Strong understanding of adult learning principles, instructional design methodologies, and educational technology tools.

Excellent communication, presentation, and interpersonal skills.

Proven ability to collaborate effectively across functional teams and influence stakeholders at all levels.

Experience working in a regulated environment, with knowledge of FDA regulations and other relevant standards.

Demonstrated leadership skills and ability to manage multiple projects simultaneously.

Be fluent in English

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