管事部经理/管事部副经理Chief Steward/Asst Chief Steward- Shanghai City Center

2 months ago

Shanghai, Shanghai, China Hilton Full time

A Chief Steward trains, supports, and motivates the Back of House Team to deliver an excellent Guest and Member experience while managing cleaning schedules, moving and storing necessary equipment, and observing safety guidelines.

What will I be doing?

As a Chief Steward, you are responsible for training, supporting and motivating the Back of House Team to deliver an excellent Guest and Member experience. A Chief Steward will also be required to manage cleaning schedules, observe COSHH and Hilton Hotel Health and Safety Manual guidelines, and ensure that machinery is operated properly, efficiently, and is moved, stored, and available when needed. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Run the Back of House Department efficiently and to consistent high standards
  • Manage, train and develop the Back of House team
  • Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed
  • Ensure the flow and supply of operating equipment's meets bar, banqueting and restaurant requirements
  • Oversee the cleanliness of all food and beverage outlets and the Team Restaurant
  • Ensure the Stewarding Team has full knowledge and understanding of compliance regulations as they effect sanitation and hygiene, as set by internal and local legal requirements
  • Identify and develop new revenue opportunities
  • Work with the banqueting functions to ensure the accurate and timely preparation of individual plates/orders
  • Observe guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements
  • Report faults, misused or damaged equipment issues to the Back of House Manager, Head Chef, and/or Maintenance Manager
  • Ensure machinery is operated properly, efficiently, safely and in accordance with the Hotel Health and Safety Manual
  • Assist in the location, movement and storage of operational equipment
  • Assist in the stock take of equipment and other items as required
  • Work with all departments to ensure items that are required for service are available when needed
  • Ensure team members adhere to all Health and Safety and Hygiene Regulations
  • Carry out any other reasonable task set by the Hotel's Management
What are we looking for?

A Chief Steward serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Good organisational and planning skills
  • Good communication skills
  • Ability to work under pressure
  • Ability to work on their own or in teams
  • Flexibility to respond to a range of various work situations
  • A passion for building excellent relationships with colleagues

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • A high school certificate or equivalent and any other related qualifications
  • Previous experience in supervisory role
  • Experience in hotel / leisure industry
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

  • Chief Steward

    2 weeks ago

    Shanghai, Shanghai, China Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Chief Steward

    2 weeks ago

    Shanghai, Shanghai, China Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Asst Chief Concierge 礼宾部副经理

    4 weeks ago

    Shanghai, Shanghai, China Waldorf Astoria Shanghai on the Bund Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Asst Chief Concierge 礼宾部副经理

    1 month ago

    Shanghai, Shanghai, China Waldorf Astoria Shanghai on the Bund Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • 礼宾部经理Chief Concierge- Shanghai City Center

    4 weeks ago

    Shanghai, Shanghai, China Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • 礼宾部经理Chief Concierge- Shanghai City Center

    1 month ago

    Shanghai, Shanghai, China Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Asst Chief Concierge 礼宾部副经理

    1 month ago

    Shanghai, Shanghai, China Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Asst Chief Concierge 礼宾部副经理

    2 weeks ago

    Shanghai, Shanghai, China Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Asst Chief Concierge 礼宾部副经理

    4 weeks ago

    Shanghai, Shanghai, China Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Concierge Supervisor-礼宾部主管- Shanghai Fengxian

    1 month ago

    Shanghai, Shanghai, China Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Concierge Supervisor-礼宾部主管- Shanghai Fengxian

    2 weeks ago

    Shanghai, Shanghai, China Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Concierge Supervisor-礼宾部主管- Shanghai Fengxian

    4 weeks ago

    Shanghai, Shanghai, China Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Duty Manager 值班经理

    2 weeks ago

    Shanghai, Shanghai, China Mandarin Oriental Hotel Full time

    Duty Manager 值班经理 Apply now Position: Duty Manager 值班经理 (Full time #534048) Property / Office: Mandarin Oriental Pudong, Shanghai Location: Shanghai, China Scope of Position It is the mission and intent of this position that the incumbent will take full responsibility for all aspects of the front office operations. Be pro-active,...

  • 副总工程师Assistant Chief Engineer- Shanghai City Center

    3 weeks ago

    Shanghai, Shanghai, China Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Chief Accountant

    2 weeks ago

    Shanghai, Shanghai, China Hyatt Corporation Full time

    Chief Accountant - Alila Shanghai Alila Alila Shanghai CN ShanghaiAccounting/Finance/TaxDepartment Head/ManagerFull-timeReq ID: SHA003506 Summary You will be responsible for the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting employee, guest and owner expectations You will be...

  • 品牌管理经理 Product Brand Manager

    4 weeks ago

    Shanghai, Shanghai, China Straumann Full time

    角色的主要目的Main Purpose of the Role:负责管理集团品牌(产品线),从规划到执行的整个品牌线生命周期,以支持组织战略和目标。分析集团品牌定位和消费者洞察。将品牌元素转化为计划和上市战略。 主要工作职责Key Responsibilities1...

  • 品牌管理经理 Product Brand Manager

    1 month ago

    Shanghai, Shanghai, China Straumann Full time

    角色的主要目的Main Purpose of the Role:负责管理集团品牌(产品线),从规划到执行的整个品牌线生命周期,以支持组织战略和目标。分析集团品牌定位和消费者洞察。将品牌元素转化为计划和上市战略。 主要工作职责Key Responsibilities1...

  • 信审经理

    2 weeks ago

    Shanghai, Shanghai, China Haier Group Full time

    全部机会 / 万链共享生态圈 / 产业金融平台 / 产业金融小微 / 信审经理 机会编号:JD 信审经理 薪资面议 上海市 · 本科及以上 · 3年以上 收藏 我要推荐 职责描述 职责描述: 1. 负责所属行业项目的风险控制、授信审批、行业研究等工作; 2....

  • Technical Training Manager, Industrial Service China技术培训经理,服务事业部-上海

    4 days ago

    Shanghai, Shanghai, China Konecranes Full time

    At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be...

  • Engineering Supervisor-工程部主管- Shanghai Fengxian

    4 weeks ago

    Shanghai, Shanghai, China Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...