Guest Service Executive, Service

Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Hong Kong Sha Tin, 1 On Ping Street, Hong Kong, Hong Kong, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing...

A Guest Relations Officer engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more.What will I be doing?As a Guest Relations Team Member, you will serve on the Front Office Team which...

Job Number 24093850Job Category Rooms & Guest Services OperationsLocation Sheraton Hong Kong Hotel & Towers, 20 Nathan Road, Hong Kong, Kowloon, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...

A Conrad Service Centre Officer accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.What will I be doing?As a Conrad Service Centre Officer, you will accept, deliver and respond to Guest and management...

Job Number Job Category Rooms & Guest Services OperationsLocation Hong Kong Ocean Park Marriott Hotel, 180 Wong Chuk Hang Road, Hong Kong, Hong Kong, ChinaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAnswer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile...

Job Number Job Category Sales & MarketingLocation Hong Kong Ocean Park Marriott Hotel, 180 Wong Chuk Hang Road, Hong Kong, Hong Kong, ChinaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYContact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest...

Job Number 24092616 Job Category Sales & Marketing Location Hong Kong Ocean Park Marriott Hotel, 180 Wong Chuk Hang Road, Hong Kong, Hong Kong, China Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration,...

Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Hong Kong Sha Tin, 1 On Ping Street, Hong Kong, Hong Kong, ChinaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOrganize and coordinate group check-in/pre-registration procedures. Sell a room/accommodation to guests without reservations....

Role IntroductionReports to: Assistant Manager Cabin Crew Service Excellence (FA)To support continuous performance improvement and increase efficiency and effectiveness of Service Excellence Team functions;Support the Cabin Crew Service Excellence Manager (CCSEM) and Assistant Manager Cabin Crew Service Excellence (AMCCSE) and Cabin Crew Service Excellence...

Job Number Job Category Sales & MarketingLocation Renaissance Hong Kong Harbour View Hotel, 1 Harbour Road, Wanchai, Hong Kong, Hong Kong, ChinaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the...

Job Number Job Category Sales & MarketingLocation Renaissance Hong Kong Harbour View Hotel, 1 Harbour Road, Wanchai, Hong Kong, Hong Kong, ChinaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential....

Job Number 24092504 Job Category Rooms & Guest Services Operations Location Hong Kong SkyCity Marriott Hotel, 1 Sky City Road East, Hong Kong, Hong Kong, China Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Responsible for all front office functions and staff. Areas of responsibility...

Job Number Job Category Sales & MarketingLocation Renaissance Hong Kong Harbour View Hotel, 1 Harbour Road, Wanchai, Hong Kong, Hong Kong, ChinaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly...

Job Number Job Category Sales & MarketingLocation Renaissance Hong Kong Harbour View Hotel, 1 Harbour Road, Wanchai, Hong Kong, Hong Kong, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned...

Role IntroductionReport To: Assistant Manager, Cabin Crew Service Excellence (FA)The job holder is responsible for supporting the day-to-day Cabin Crew Service Excellence Team administration and operations, with a stronger focus in engagement programme. The jobholder is also responsible for supporting the Assistant Manager in data and report generation...

Job Number Job Category Rooms & Guest Services OperationsLocation Hong Kong SkyCity Marriott Hotel, 1 Sky City Road East, Hong Kong, Hong Kong, ChinaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations,...

A Front Desk Team Leader supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out.What will I be doing?As a Front Desk Team Leader, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the...

A Front Desk Supervisor in the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out.What will I be doing?As a Front Desk Supervisor, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel...

Job Number 24094133Job Category Sales & MarketingLocation Sheraton Hong Kong Tung Chung Hotel, 9 Yi Tung Road, Hong Kong, Hong Kong, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over...

Description:The Hyatt Centric Victoria Harbour Hong Kong is seeking a dynamic and experienced Event Sales Manager to join our team. The Event Sales Manager will be responsible for driving event sales and ensuring the successful execution of events in our restaurant venues. In addition to external business, the candidate will also be given the ownership to...