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Product Specialist
3 months ago
Be part of something altogether life-changing
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.
Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.
The Product Specialist for Cytiva is responsible for creating and winning sales opportunities for their products in an assigned territory, or in a list of named accounts. The PS is the technical and sales expert for assigned products, and is expected to be able to differentiate Cytiva's product offerings, convey compelling value propositions, lead the opportunity, qualify the customer needs, develop and present solutions proposals and quotations, and respond to customers' clinical/technical/process questions.
This position is part of the BP Modality team located in Shanghai and will be On-site. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.
In this role, you will have the opportunity to:
- Be accountable to achieve Product/Solutions/Service orders and sales OP target for assigned accounts and or territory.
- Forecast orders and sales within the applicable sales funnel tools and reports for their products/solutions/services in their assigned territory/accounts.
- Create and communicate territory/account plans including market trends, opportunity development, competitive strategies and targets. Educates account team members on their product/service/solution strategy and offerings.
- Build strong business relationships and formulate account relationship plans within the assigned accounts/ territory. Identify & respond to key account technical and departmental decision makers' needs.
- Maintain up to date detailed knowledge of their product/solution/services. Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers.
- Drive tender/bid process including the needs qualification, vendor selection, quotation and closure of their product/solution/service opportunities to meet orders, sales and margin targets as well as to maximize customer satisfaction assigned territory.
- Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
- Estimate date of delivery to customer based on knowledge of the company's production and delivery schedules ensuring fulfillment of the order is according to customer expectations and enhances customer satisfaction. Developing their understanding of the customers changing application and/or operational issues and challenges.
The essential requirements of the job include:
- Bachelor's Degree or minimum 3 years of selling/promotion experience in a medical, healthcare or technical field (e.g. biomedical engineering, medical physicists) or Life Sciences field)
- Previous experience in the Healthcare Industry
- Ability to interface with both internal team members and external customers as part of solutions based sales approach
- Excellent verbal and written communication skills in local language as well as good command of English
- Strong presentation skills and able to travel
It would be a plus if you also possess previous experience in:
Proven and progressive previous experience in sales/services/promotion to C-suite and technical decision makers e.g. CEOs, Strategic Planning Directors, Facilities/Estates managers, Biomedical Engineers, nursing staff, medical specialty staff.
At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
