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Survey Operations Analyst

4 months ago

Shanghai, Shanghai, China Mercer Full time

1.Implement data processing upon raw data including cleaning, extraction, validation, visualizing and tabulation.

2.Operate at least 6-7 surveys concurrently and be held accountable for high data quality and on-schedule delivery of all reports undertaken.

3.Provide statistical analysis/interpretation and technical solution to internal and external clients' customized business queries regarding products, services and solutions.

4.Undertake other off-cycle high-level tasks such as User Acceptance Tests, SOP materials writing, training arrangements, global content translations etc.

5.Work closely with different global teams to optimize survey process, utilize analytics tool, and improve platforms and systems effectiveness.