Senior Associate Global Deployment

4 weeks ago

Shanghai, Shanghai, China Hilton Full time

As the Senior Associate GDCM Property Systems Specialist, you will be responsible for leading teams of associates during the implementation of Property, Sales, and Revenue Systems across all Hilton family of brands worldwide. Additionally, you will assist team members globally by troubleshooting issues, giving advice and internal support through approved methods, and supporting managers on tasks as assigned. You will actively contribute to streamlining and enhancing implementation processes and documentation.

More specifically, you will:

· Lead implementation projects after a handover from the manager

· Follow the approved implementation processes to successfully install property, sales and/or revenue systems at any brands globally, depending on the team schedule

· Assist in special projects from time to time, interfacing, ad hoc support on and off property, and working closely with the line manager

· Primary responsibilities include, but are not limited:

o Kick off meetings/presentations and daily status meetings with the hotel management. Serve as the primary contact with the hotel team during the project phase.

o Execute the scheduled activities:

§ System Database Build

§ On Site classroom training / virtual training assistance

§ Hardware set up

§ System issues troubleshooting and working with the supports team to rectify and support tickets

§ System interfacing

o Communicate with other implementation team members, including shift and tasks scheduling

o Project sign off, wrap up, and handover as per the project plan and task list

· Additional responsibilities include:

o Coach and train team members, including successful onboarding of new team members, giving them full exposure to all aspects of a project and tasks

o Review team member development and onboarding plans as required

o Guide team members and liaise with the managers to support team member development and management

o Attend all internal departmental and training calls, actively contribute to information sharing through approved channels

DirectReports: n/a

What are we looking for?

The success in this role will demonstrate itself through the following attributes and skills:


· Ability to coach and train others

· Excellent communication skills

· Ability to problem solve and initiate action

· Exceptional time management skills

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

· Three (3) years of professional work experience in Technology or related field

· Two (2) years of experience as a system installer for Property, Sales or Revenue Systems

· Solid understanding of Hilton's systems (PMS, CRS, downstream systems) and interfaces

· Ability to work independently and lead a team



· Proven record of accomplishment in being able to lead all types of projects for GDCM (Focused/Full Service, US & global)

· Bilingual speaker English/Mandarin

· Travel 60% of the time, both domestic and international

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

· Bachelor's Degree, or Associate's Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience

· Five (5) + years of professional work experience in Technology or related field

· Three (3) + years of experience- as a system installer for Property, Sales or Revenue Systems



Proven success in customer facing environment (i.e. through satisfaction scores)

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

  • Global Regulatory Senior Associate

    2 weeks ago

    Shanghai, Shanghai, China Reckitt Full time

    Global Regulatory Senior Associate City: Shanghai We are ReckittHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the...

  • Senior Manager, Central Payment Deployment

    2 weeks ago

    Shanghai, Shanghai, China Marriott International Full time

    JOB SUMMARY[Location flexible within Greater China]This position involves:Providing critical thinking and constructive solution-building to project teamsEngaging stakeholders to plan and execute Central Payment projects that align with company prioritiesLeading strategic planning effortsOverseeing the implementation of Consumer Operations...

  • Senior Associate, Property Engagement Platform After Care Expert

    4 weeks ago

    Shanghai, Shanghai, China Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Business Deployment Project Manager

    2 weeks ago

    Shanghai, Shanghai, China ZEISS Group Full time

    Position SummaryHold responsibility for overseeing multiple SAP S/4HANA deployment projects within a specific region. Take charge of planning, coordinating, and monitoring deployment activities such as process design, specification, and business testing.Requirements:Education: Bachelor's degree or higherExperience:5+ years of proven experience as a project...

  • Asia Desk Senior Associate

    2 weeks ago

    Shanghai, Shanghai, China AMEX Full time

    We're seeking highly analytical, passionate, and self-motivated individuals to join our Partner Desk team. "The Desk" drives critical components of Wayfair's supplier support strategy - our team members serve as the external ambassadors who support the supplier-partners that feed Wayfair's vast assortment, and leverage internal partners to execute our...

  • Asia Desk Senior Associate

    2 weeks ago

    Shanghai, Shanghai, China Wayfair Full time

    We're seeking highly analytical, passionate, and self-motivated individuals to join our Partner Desk team. "The Desk" drives critical components of Wayfair's supplier support strategy - our team members serve as the external ambassadors who support the supplier-partners that feed Wayfair's vast assortment, and leverage internal partners to execute our...

  • Associate, Property Engagement Platform

    2 weeks ago

    Shanghai, Shanghai, China Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Associate, Property Engagement Platform

    4 weeks ago

    Shanghai, Shanghai, China Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Associate, Property Engagement Platform

    2 weeks ago

    Shanghai, Shanghai, China Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Associate, Property Engagement Platform

    4 weeks ago

    Shanghai, Shanghai, China Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Senior Global BM

    2 weeks ago

    Shanghai, Shanghai, China Unilever Full time

    BACKGROUND AND CONTEXT This role is for a Senior Brand Manager in the Global Dove Skin Cleansing team. Dove Skin Cleansing is a EUR business with presence in over 160 countries. It is the #1 bodywash brand globally, almost twice the size of the next competitor brand, and continues to drive strong, consistent, sustainable and purposeful growth. The...

  • Senior Presales Consultant

    4 weeks ago

    Shanghai, Shanghai, China FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 10 - 15%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial and technology. Our talented people empower us, and we believe in being part of a...

  • Associate or Senior Editor, Nature Medicine

    2 weeks ago

    Shanghai, Shanghai, China Springer Nature Group Full time

    About Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these...

  • Global Study Associate

    5 days ago

    Shanghai, Shanghai, China ThermoFisher Scientific Full time

    Work ScheduleOtherEnvironmental ConditionsOfficeJob DescriptionAt Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve...

  • Senior Specialist Global Product Supply Interface

    4 weeks ago

    Shanghai, Shanghai, China adidas Full time

    Purpose & Overall Relevance for the Organization:Key role in the Product Supply Interface department, partnership with GCA Supply China Management and Commercial teams to convert demand to supply, delivering on time availability and inventory performance target (OTA, COTA, LOTA and Inventory) for the business within the given cost constraints. Secure the...

  • Global Medical Science Associate

    6 days ago

    Shanghai, Shanghai, China Reckitt Full time

    We are ReckittHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a...

  • Associate, Global Partner Desk

    2 weeks ago

    Shanghai, Shanghai, China AMEX Full time

    We're seeking highly analytical, passionate, and self-motivated individuals to join our Partner Desk team. "The Desk" drives critical components of Wayfair's supplier support strategy - our team members serve as the external ambassadors who support the supplier-partners that feed Wayfair's vast assortment, and leverage internal partners to execute our...

  • Senior Associate, WRC, Shanghai

    2 weeks ago

    Shanghai, Shanghai, China WTW Full time

    Overview As a Senior Associate in Work & Rewards, you will work with a team of the industry's top consultants while you develop and contribute the cutting edge technical knowledge and skills to help with clients' transformation journey You will have immediate exposure to real client assignments which will draw on your imagination and creativity as well...

  • Global SCCM

    2 weeks ago

    Shanghai, Shanghai, China Avance Consulting Full time

    Essential Functions of the job:Key Responsibilities: Design, test and execute Mac/OS and Windows 10/11 operating system deployments using IntuneAutoPilot. Responsible for maintaining periodic O/S upgrade cycles by testing and deploying O/S upgrade tasksequences in SCCM Assist with designing and deploying Intune configurations, policies and settings...

  • Senior Program Manager, Asia Global Selling

    2 weeks ago

    Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

    Amazon Global Selling is looking for a dynamic, highly motivated program manager to join the central PMO team.This is an unique opportunity to: Play a highly visible role in an exciting and fast paced business Drive high impact programs and initiatives to continuously improve Sellers' experience, growth and profitability Innovate with enhanced datadriven...