Customer Service Officer

6 days ago


Shenzhen, China Arrow Electronics, Inc. Full time
Position:
Customer Service Officer

Job Description:

sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier.

What You'll Be Doing
  • Ensure product shipment inform, return to sales, and payment
  • Process internal system, acquaint with ERP and ORACLE system will be preferred
  • Maintain related reports which supplier
  • Implement other tasks assigned by supervisor and support other necessary projects


What We Are Looking For
  • Bachelor's degree in required
  • Fluent in English written
  • Proficient with Microsoft Outlook / Excel/PowerPoint
  • Knowledge of ERP system (SAP SD module preferred)
  • Good communication skill and strong sense of commitment
  • Data-sensitive and well-developed administrative skills
  • Customer-oriented and good teamwork


What's In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
  • Double Pay
  • Performance Bonus
  • Paid Time Off
  • Special/Extra Leave
  • 5-Day Work Week
  • Growth Opportunities
  • And more


What's In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package

About Arrow

Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 102 and one of Fortune Magazine's Most Admired Companies. Arrow guides innovation forward for over 180,000 leading technology manufacturers and service providers. With 2020 sales of USD $28.67 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.

Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/.

For more job opportunities, please visit https://careers.arrow.com/us/en.

Location:
CN-Shenzhen, China (Upper Hills, Huang Gang Rd)

Time Type:
Full time

Job Category:
Business Support

  • Shenzhen, China Arrow Electronics, Inc. Full time

    Position:Customer Service OfficerJob Description:RESPONSIBILITIE: Manage "Order to Invoice" Process, Including but not limited to -- Order Enter- Backlog Management with Reschedule Request- Arrange Shipment - Inventory Control- AR, RMA and Other after sale service - Keep good relationship with customers and develop new Biz Opportunity - Close interaction...


  • Shenzhen, China Arrow Electronics, Inc. Full time

    Position:Customer Service OfficerJob Description:The main purpose of the position is to provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier.What You'll Be...


  • Shenzhen, China Arrow Electronics, Inc. Full time

    Position:Customer Service OfficerJob Description:Principal Accountabilities• Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    Job Overview">We are seeking a highly skilled Customer Service Officer to join our team. In this role, you will provide sales support to both the Inside Sales Team and customer engagements.">Key Responsibilities">">Ensure timely product shipment information is shared with the sales team and customers.">Process internal systems and maintain relationships with...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    Job OverviewCN-Shenzhen, China - Arrow Electronics is seeking a Customer Service Officer to join our team. The successful candidate will be responsible for managing the "Order to Invoice" process, including order entry, backlog management, shipment arrangement, inventory control, and after-sales service.The ideal candidate will have a university education...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    Company OverviewAt Arrow Electronics, Inc., we value our customers and strive to provide exceptional service. Our team of professionals is dedicated to ensuring that our customers receive the highest level of support.Sales Support RoleWe are seeking a highly skilled Sales Support Professional to join our team. As a Sales Support Professional, you will work...


  • Shenzhen, China Arrow Electronics, Inc. Full time

    Position:Customer Service RepresentativeJob Description:• Has developed knowledge and skills through formal training or considerable work experience• Entry level often for those with work experience in the skill area• Works within established procedures with a moderate degree of supervision• Identifies the problem and all relevant issues in...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    About the JobWe are seeking a skilled professional to fill the position of Customer Service Ambassador at Arrow Electronics, Inc. In this role, you will be the primary point of contact for our customers, providing them with information and guidance on our products and services. You will work closely with our sales team to ensure that customer needs are met,...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    Key ResponsibilitiesWe are looking for a highly organized and detail-oriented Customer Service Officer to manage the Order to Invoice process. This role involves overseeing various stages of order fulfillment, ensuring accurate and efficient processing. Key tasks include:- Managing orders from receipt to completion- Coordinating with internal teams to ensure...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    About the RoleThis exciting opportunity involves managing various aspects of the Order to Invoice process, ensuring seamless execution and timely delivery. Key responsibilities include order entry, backlog management, arranging shipments, controlling inventory, and providing exceptional after-sales service to customers. A strong understanding of the...

  • Arrow Associate

    4 days ago


    Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    Role Overview">The Customer Service Officer is a critical member of our team, responsible for providing sales support to both the Inside Sales Team and customer engagements.">Key Responsibilities">">Support the Inside Sales Team and customer engagements through effective communication and problem-solving skills.">Ensure timely product shipment information is...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    Job Summary">The Customer Service Officer role is responsible for providing sales support to both the Inside Sales Team and customer engagements. This includes ensuring timely product shipment information is shared with the sales team and customers, processing internal systems, and maintaining relationships with suppliers.">Responsibilities">">Provide sales...

  • Materials Planner

    1 week ago


    Shenzhen, China Arrow Electronics, Inc. Full time

    Position:Materials PlannerJob Description:We are looking for a Materials planner to join Arrow Shenzhen office. This role will manage complex inventory demands and optimize supply chain operations. The ideal candidate will have a strong background in materials planning and inventory management, working closely with Asset, customer service and sales teams to...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    We are looking for a talented Service Desk Representative to join our team at Arrow Electronics, Inc. In this role, you will be responsible for providing high-quality customer service and technical support to our clients. You will develop your knowledge and skills through formal training or extensive work experience, working within established procedures...


  • Shenzhen, China Arrow Electronics, Inc. Full time

    Position:Field Sales EngineerJob Description:Principal Accountabilities• Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relationships with customer contacts who may be determining design opportunities and deal...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    Job Description:We are seeking an experienced Field Sales Engineer to join our team in CN-Shenzhen, China. This is a full-time position that requires a strong understanding of the electronics industry and excellent communication skills.About the Role:To define critical markets and new customers in the assigned sales territory, plan strategy and develop all...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    Company Overview:At Arrow Electronics, we empower innovators by providing a broad range of products and services that accelerate the design and implementation of innovative electronic solutions. Our aim is to help customers simplify their product development efforts.Salary Range:The estimated annual salary for this position is ¥350,000 - ¥450,000.Job...


  • Shenzhen, China Arrow Electronics, Inc. Full time

    Position:Senior Business Operations AnalystJob Description:1.Evaluate, improve, and maintain operational processes to ensure an efficient and productive workflow.2.Ensure operational services to customers and business team meet internal & external customer services levels and operational KPIs.3.Identify opportunities for improvement and devise cost-effective...

  • Logistic Engineer

    4 days ago


    Shenzhen, China Arrow Electronics, Inc. Full time

    Position:Logistic EngineerJob Description:Logistics EngineerOur Logistics Engineer plays a critical role in the seamless operation of the supply chain. This role employs a blend of analytical skills and practical knowledge to develop and improve logistics processes, and solution implementation in the warehouse.This individual will report to the Director of...


  • Shenzhen, Guangdong, China Commscope Full time

    We're seeking a highly skilled and motivated Product Line Technical Lead - Telecommunications to join our team at Commscope. In this role, you'll lead and/or manage projects using functional or multi-functional team members to improve performance, manufacturability, or cost.Key Responsibilities: Act as technical product line owner and offer technical...