Senior Quality Assurance Engineer

3 weeks ago


Shanghai, Shanghai, China ZF Group Full time
Job Summary

As a Senior Quality Assurance Engineer at ZF Group, you will be responsible for managing customer quality issues and ensuring their timely resolution. You will work closely with other departments to establish root cause and implement corrective actions. Your analytical problem-solving skills and experience with customer complaints management will be essential in this role.

Key Responsibilities
  • Manage assigned customer quality issues and ensure their timely resolution.
  • Work with other departments to establish root cause and implement corrective actions.
  • Conduct 0-km PPM and field PPM calculations, and coordinate 0-km complaints between customers and production sites.
  • Interpret specifications for products to determine performance requirements and meet customer expectations.
  • Develop and implement preventative programs to reduce defects in major quality control areas.

Requirements
  • Bilingual in Chinese and English.
  • Familiarity with IATF, VDA6.3, and VDA6.5 audit requirements.
  • Analytical problem-solving, team building, and decision-making skills (Six Sigma Green Belt or equivalent).
  • Experience with customer complaints management and quality tooling (8D/3X5why/QC 7).

About Us
ZF Group is a leading global technology company in the automotive industry. We are committed to delivering innovative solutions that meet the evolving needs of our customers. If you are a motivated and experienced quality professional, we encourage you to apply for this exciting opportunity.

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