Content Specialist

4 days ago

Shanghai, Shanghai, China FactSet Full time
Job Title: Content Analyst

About the Role:

We are seeking a highly organized and detail-oriented Content Analyst to join our team at FactSet. As a Content Analyst, you will play a critical role in ensuring the accuracy and consistency of our fund data feeds.

Key Responsibilities:

  • Liaise with global fund issuers, fund administrators, and custodians to arrange centralized and consistent feed by making outbound phone calls.
  • Work with external fund data providers to align fund data and file format along with FactSet's standard file format.
  • Analyze incoming files to ensure correct format and content.
  • Catalogue content for all incoming files in FactSet database.
  • Communicate with various internal departments.
  • Monitor the consistency and timeliness of the deliveries to the Fund Contribution mailbox and/or FTP.
  • Handle and resolve internal and external client requests (workflow tasks) related to Fund Contribution.
  • Map fields, formats, and headers in files from asset managers.
  • Assist with technical set-up and validation for FTP and email delivery processes.

What You'll Learn:

  • Execute Stock Exchange and market research to identify the scope of our prospects.
  • Present FactSet and FactSet products to clients and non-clients alike.
  • Navigate through the FactSet Fund processes and how each internal teams work together.
  • Build and maintain a relationship with key players in Asset Management, Fund Administrators, Stock Exchanges.
  • Be more familiar with different investment vehicles, especially Mutual Funds and ETPs.
  • Handle technical set-ups and issues by having direct conversation with the Asset Management's and FactSet's IT Teams.

Requirements:

  • Bachelor degree in Finance, Communications, or any related field.
  • Candidate must be good at multi-tasking and is organized, focused, diligent, and can work under tight deadlines.
  • Basic understanding on new data types including holdings, NAVs, shares outstanding, distributions, metadata.
  • In-depth research on regulators, InstMas, PortMas, TS Editor, Docs, shared inbox, FTP server issues.
  • Call asset managers/custodians to explain procedures and resolve accuracy issues.
  • Works well in fast-paced environment involving high-profile projects and FactSet key clients & partners.
  • Understands financial data, calculations, raw data mapping, data testing, and validation.
  • Capable of working autonomously, in a team, and with external clients.
  • Excellent English language proficiency both spoken and written.
  • Candidate must be an outstanding communicator and could handle cold calls with prospects or contributors.
  • Good knowledge of MS Excel, MS Word, MS Powerpoint.

Desired Skills:

  • Background in Mutual Funds or Exchange Traded Products data a plus.
  • Project Management skills a plus.

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