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Senior Financial Planning and Product Expert, Investment Specialist
2 months ago
**Job Summary**
We are seeking an experienced professional to fill the role of Senior Financial Planning and Product Expert, Broker at HSBC.
**Key Responsibilities**
• Strengthen HSBC's reputation as a leading wealth provider by delivering advanced technical product expertise to clients and providing internal training materials on portfolio strategy and investment product insights to internal stakeholders.
• Conduct training to deliver new investment product launches and translate product strategy to PWP, ensuring seamless support is provided to customers.
• Supply timely market and product updates, and assist frontline teams with customer servicing needs and disputes to ensure customer satisfaction.
• Collect and apply market and channel intelligence to identify competitive gaps, service issues, business opportunities, and challenges with stakeholders.
• Collaborate with the Investment Product Team and Financial Planning Team on new products, product enhancements, and improvements in customer experience.
**Requirements**
• A university degree with honors in economics, finance, business, mathematics, or a related discipline.
• A minimum of six years of working experience as an investment counsellor or product specialist.
• Strong client skills with the ability to deliver a strong client experience and provide needs-based solutions.
• Deep knowledge of financial planning to provide wealth management advice to high net wealth customers, including retirement, estate planning, and family trust.
• Extensive external market awareness of market conditions, new product solutions, and an understanding of current financial market activities.
• Excellent interpersonal and communications skills, with the ability to work effectively as part of a team.
• Demonstrates ability to set stretch goals for self and the ability to deliver these with courage and tenacity.
• Excellent investment consultation and presentation skills.
• Obtained Fund Qualification from AMAC.
• Fluent in English and Mandarin.