Fashion Sales Ambassador

We are seeking a highly motivated and experienced Fashion Sales Ambassador to join our team at Balenciaga Fashion Shanghai Co. LTD.

The ideal candidate will be responsible for achieving sales targets, providing exceptional customer service, and maintaining a high level of product knowledge. This is a fixed-term full-time position with a competitive salary of approximately $65,000 - $85,000 per annum.

You will be working closely with the stock team to ensure product availability and meet client requests, while also keeping informed on market, fashion trends, and business environment.

In addition, you will be expected to embody the Balenciaga behaviors, inspire clients, and provide a seamless execution of the omnichannel client journey.

You will work as part of a dynamic team, consistently providing the highest level of professionalism and expertise in all behaviors including communication and teamwork.

• Achieve sales targets, quantitative and qualitative goals, and KPIs.
• Deal with and report all situations regarding client requests and complaints to the Management Team.
• Provide high-quality feedback regarding clients to the Management Team.
• Closely work with stock team to ensure product availability and meet client requests.
• Keep informed on market, fashion trends, and business environment.
• Inspire clients by embodying the Balenciaga behaviors.
• Ensure seamless execution of the omnichannel client journey.
• Presentation Balenciaga universe and signature.
• Maintain display and organization of all areas respecting visual merchandising standards.

To be successful in this role, you will need:

• Excellent communication and interpersonal skills.
• High level of product knowledge and understanding of the fashion industry.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.
• Familiarity with the Balenciaga brand and values.

We offer a competitive salary, opportunities for professional growth and development, and a dynamic work environment.

This is a fantastic opportunity to join a leading fashion brand and contribute to its success.