Senior Quality Assurance Specialist
2 weeks ago
About the Role:
We are seeking a Senior Quality Assurance Specialist to assist department heads in achieving department and company quality-related KPIs. The ideal candidate will cooperate with department heads in controlling customer quality, new product quality, and process quality.
Responsibilities:
Client QA
- Handle Customer Complaint as main contact window of product/process issues.
- Manage site Physical Analysis activities and provide root cause analysis in association with customer quality issues resolution and prevention.
- Respond customers appropriately for customer questionnaire, survey and customer specific request on quality.
- Participate all audits as appropriate and drive all corrective and preventive actions to closure.
- Collaborate with Global Quality on continuous improvement initiatives to increase customer satisfaction and drive CoPQ@Client(s),PPM and TAT improvement.
NPD/NPI QA
- Participate in product quality planning at the initial stage of new product development projects.
- Develop new product quality assurance plans(QAP), and conduct the Ongoing Reliability Test(ORT), clarify the quality control points, inspection methods, sampling plans, etc. at each stage.
- Follow up the trial production process of new products, conduct full-process quality monitoring of trial products and capability study(Ppk), promptly discover and solve quality problems that arise during the trial production process.
- Collaborate with the factory's internal production and engineering departments to develop quality standards, inspection specifications and other documents for new products.
- Responsible for training relevant department personnel on new product quality standards, inspection methods, etc.
Requirements:
- Bachelor degree;
- Five years or more of quality work experience, preferably in the automotive and electronics industries;
- Rich experience in incoming material inspection, quality control and system management;
- Proficient in quality control techniques and methods, with good problem solving and handling capabilities;
- Understand the system requirements of ISO9001/ISO14001 and be able to apply them to daily work;
- Proactive, willing to learn and strong learning ability;
- Able to work under pressure and have a high degree of teamwork spirit;
- Good English listening, speaking, reading and writing skills;
- Project quality work experience is preferred.
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