Senior Quality Assurance Specialist

2 weeks ago


Guangzhou, Guangdong, China Avery Dennison Full time

About the Role:

We are seeking a Senior Quality Assurance Specialist to assist department heads in achieving department and company quality-related KPIs. The ideal candidate will cooperate with department heads in controlling customer quality, new product quality, and process quality.

Responsibilities:

Client QA

  • Handle Customer Complaint as main contact window of product/process issues.
  • Manage site Physical Analysis activities and provide root cause analysis in association with customer quality issues resolution and prevention.
  • Respond customers appropriately for customer questionnaire, survey and customer specific request on quality.
  • Participate all audits as appropriate and drive all corrective and preventive actions to closure.
  • Collaborate with Global Quality on continuous improvement initiatives to increase customer satisfaction and drive CoPQ@Client(s),PPM and TAT improvement.

NPD/NPI QA

  • Participate in product quality planning at the initial stage of new product development projects.
  • Develop new product quality assurance plans(QAP), and conduct the Ongoing Reliability Test(ORT), clarify the quality control points, inspection methods, sampling plans, etc. at each stage.
  • Follow up the trial production process of new products, conduct full-process quality monitoring of trial products and capability study(Ppk), promptly discover and solve quality problems that arise during the trial production process.
  • Collaborate with the factory's internal production and engineering departments to develop quality standards, inspection specifications and other documents for new products.
  • Responsible for training relevant department personnel on new product quality standards, inspection methods, etc.

Requirements:

  • Bachelor degree;
  • Five years or more of quality work experience, preferably in the automotive and electronics industries;
  • Rich experience in incoming material inspection, quality control and system management;
  • Proficient in quality control techniques and methods, with good problem solving and handling capabilities;
  • Understand the system requirements of ISO9001/ISO14001 and be able to apply them to daily work;
  • Proactive, willing to learn and strong learning ability;
  • Able to work under pressure and have a high degree of teamwork spirit;
  • Good English listening, speaking, reading and writing skills;
  • Project quality work experience is preferred.


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