Operational Risk Manager, Banking

6 days ago

Huangpu, China HSBC Full time

About the Role

This is an exciting opportunity to join HSBC as a Senior Risk and Control Manager, where you will play a critical role in ensuring the effective implementation and performance of operational Risk and Control assurance across the organization.

Key Responsibilities

  • Assist in the implementation of the Risk and Control strategy as set out by the Head of Business Control and Strategy or team leader.
  • Ensure the consistent and effective implementation and performance of operational Risk and Control assurance across HSBC and its service recipients.
  • Provide services of RCA (Risk and Control Assessment), thematic control checking or testing, internal/external event review, management issue review, 1st line governance forum (FLOD) supporting, 1st line Risk and Control MI, 1st line TPRM (Third Party Risk Management), 1st line BCM (business continuity management), CITRO/BIRO, and other 1st line risk and control responsibilities assigned by team leader.
  • Engage with all 1st Line teams, 2nd line of defense and 3rd line of Defense at the direction of the Head of Business Control and Strategy or team leader.
  • Act as a trusted advisor for senior management on how to properly manage operational risk and all items related (Risk assessments, Control environment, issues management).
  • Manage the promotion of accountable risk and control decision-making based on quality data and commercial analysis.
  • Manage the provision of specialist risk and control knowledge and insights Leading efforts to continuously improve the control environment and monitoring of risk, including behaviors.
  • Identify trends to anticipate future developments in the risk and control environment.
  • Actively challenge poor, inefficient or excessive controls, related tasks and behaviors.
  • Manage the development and implementation of future-fit risk management frameworks, including but not limited to business continuity, third party risk management, cyber & information risk management and etc.
  • Influence and shape the development of regulatory frameworks in collaboration with internal parties.
  • Provide senior management with updates on any relevant changes to policy or projects related to operational risk that have an impact on their area of responsibility.

Requirements

  • Degree level education in a relevant field, such as Risk Management, Audit, Finance or Accounting.
  • Deep risk and control subject matter expertise, ideally in Insurance or Wealth Management.
  • Strong commercial mindset, with proven experience of creating robust control regimes while prioritizing customer experience.
  • Expert and extensive level of cyber and information system risk knowledge is preferred.
  • Ability to drive root cause analysis and remediating actions, including solution formulation and end-to-end documentation / closure of events and incidents.
  • Actively challenge poor, inefficient or excessive controls, related tasks and behaviors while proposing solutions and recommendations.
  • Comfortable working with ambiguity and adaptive in a fast-paced environment.
  • Analytical acumen in working with figures and ability to distil insights from data.
  • Advanced written and verbal communication skills.
  • Fluent in Mandarin and English.

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