Business Analyst

Job Title: Assistant Vice President - Business Analyst - Global Product Delivery

We are seeking an experienced professional to join our team in the role of Assistant Vice President - Business Analyst - Global Product Delivery. This is a challenging and rewarding opportunity to work with a talented team and contribute to the success of our organization.

Key Responsibilities:

• Work with Product Managers to ensure the product backlog aligns to overall vision and strategy.
• Support shareholder servicing across multiple alternative and traditional clients.
• Adhere to Agile way of working and Agile thinking.
• Provide support to the Pod and participate in the preparation for each PI session.
• Ensure a high standard of service is provided to customers.
• Experience in Digital Transformation and awareness of Transfer Agency as a product.
• Support Data & Digital initiatives within Investor Services.
• Participate in wider team initiatives to support Investor Services Strategy.

Customer/Stakeholders Management:

• Maintain close and positive working relationships with all teams across Product, Operations, and Technology.
• Collaborate closely with Senior Stakeholders and other functions to manage initiatives from inception through to delivery.

Operational Effectiveness/Control:

• Ensure that any errors, losses, and complaints are escalated and resolved in accordance with local procedures.
• Understand, follow, and demonstrate compliance with all relevant internal and external rules, regulations, and procedures.

Requirements:

• Strong experience of Transfer Agency operations, preferably in a business analysis/project management/system development role.
• Experience of Agile delivery.
• Strong experience of Transfer Agency external output creation and dispatch methods.
• Practical experience of process reviews and re-engineering.
• Experience of improving efficiency, including introduction of automated solutions.
• TA system knowledge on GTAP (Flexcube) or other TA systems required.
• Excellent analytical skills, pragmatic approach to problem solving, and highly developed people management skills.
• Proven communication, presentation, and relationship management skills.
• Service-oriented and customer-focused.
• Ability to ensure deadlines, controls, and procedures are adhered to.
• Ability to analyze issues and organize and proactively contribute to the team.

We are looking for a candidate with a strong operational experience and understanding of traditional and alternate funds. The ideal candidate will have a sound understanding of fund accounting services and be able to communicate effectively in writing and verbally.

Candidates with less relevant experience or skills may be offered a lower Global Career Band than stated above. Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized.

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