Field Engineer II

2 weeks ago


Shanghai, Shanghai, China Applied Materials Full time
Job Summary

We are seeking a highly skilled Field Engineer II to join our iTeam - CVD - C2 team. As a key member of our team, you will be responsible for performing standard service activities, responding to fab issues, and verifying operational quality of system equipment.

Key Responsibilities
  • Perform routine preventative maintenance within established timeframes and complete quality repairs.
  • Respond to fab issues by communicating with other engineers and participating in escalation conference calls.
  • Verify operational quality of system equipment unassisted and assist senior engineers as needed.
  • Follow all checklists and procedures and ensure correct Revs of procedures and schematics are available prior to performing work.
  • Diagnose and resolve recurring technical problems and demonstrate consistent ability to execute escalation plans.
  • Apply diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.
  • Assume responsibility for complete customer satisfaction within work area and assist in planning, communicating, and coordinating support plans with customer management.
Functional Knowledge
  • Established skills to perform a range of day-to-day activities.
Business Expertise
  • Understand how the assigned duties relate to others in the team and how the team integrates with others in the discipline.
  • Assume responsibility for full customer satisfaction assuring excellent relations within assigned area.
Leadership
  • No supervisory responsibilities; manages own workload.
Problem Solving
  • Recognize and solve typical problems that can occur in own work area without supervisory approval.
Impact
  • Impacts own team through the quality of the services or information provided.
Qualifications
  • Associate's Degree
  • 2-4 years of experience
Work Experience
  • Full-time position
  • Yes, 75% of the time


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