Senior Digital Product Engineer

2 weeks ago


Suzhou, Jiangsu, China Flowserve Full time

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Our purpose is to build a more sustainable future, making the world better for everyone. With over 16,000 employees in more than 50 countries, we combine our global reach with local presence, supporting over 10,000 customers worldwide.

We're looking for a talented individual to join our team as a Senior Digital Product Engineer. As a key member of our team, you will be responsible for designing and developing innovative flow control products and services that meet the needs of our customers.

The ideal candidate will have a Bachelor's degree in automation or mechatronics, with a minimum of 5 years of experience in valves/automation working experience. You will be proficient in both written and oral English, with strong communication, negotiation, analytical, and problem-solving skills.

As a Senior Digital Product Engineer, you will be responsible for:

  • Managing QRC projects, service technical & support, and growing business;
  • Designing and customizing service solutions in accordance with customer requests and company standards/procedures;
  • Dealing directly with customers, responding promptly to inquiries, and resolving complaints;
  • Proposing the best repair solution to meet customer requirements both technically and economically;
  • Coordinating and communicating with overseas facilities to support service;
  • Participating in QRC weekly/monthly reports and related analysis reports;
  • Observing maintenance workflow and participating in improvement opinions;
  • Developing, auditing, and managing Chinese CSC to support distributor business growth and customer satisfaction;

If you're a motivated and talented individual with a passion for flow control systems, we encourage you to apply for this exciting opportunity. We offer competitive pay, annual bonuses, medical benefits, generous paid vacation time, paid holidays, and many other excellent benefits.



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