Revenue Manager
2 months ago
About Four Seasons:
Four Seasons Hotels and Resorts is a global leader in the hospitality industry, driven by a passion for excellence and a commitment to delivering exceptional guest experiences. Our team members around the world are dedicated to creating unforgettable moments for our guests, residents, and partners through a unique blend of luxury, innovation, and genuine heart.
About the Role:
The Director of Revenue Management is responsible for the overall management of the Reservations Department and Revenue Management activities of the Hotel to achieve budgeted goals. This includes understanding and applying the principles of occupancy and rate to achieve maximum yield.
Key Responsibilities:
- Coordinate group inventory and allocations with the Director of Sales and/or Director of Marketing, develop and implement policies and procedures pertaining to the revenue management of reservations function.
- Operate and manage a Property Management System and monitor Delphi Marketing Management System.
- Produce/Analyze the following reports and recommend/implement appropriate action to maximize revenue: Daily/Weekly Occupancy and revenue Forecasts, Monthly Market Segment Forecast, Booking Pace by Segment, Red Date Analysis, Rooms Inventory Report with Group Displacement, Arrival/Departure Patterns, Phaser Report, RateView Reports, Rate Resistance/Turnaway Report, Suite Inventory Forecast, Month End Suite Analysis, Booking Source Analysis, Data Mining.
- Produce and publish a monthly analysis/report summarizing the month end reservations activity.
Requirements:
- College education required.
- Experience: 1 – 3 years' experience in a Revenue Manager capacity with Four Seasons or another related organization.
- Skills and Abilities:
- Comprehensive computer and analytical skills.
- Superior guest service and salesmanship skills.
- Revenue/Yield Management skills and experience.
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