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Digital Product Manager, Exams IT Services
1 month ago
Job Title: Digital Product Manager, Exams IT Services
Job Summary: We are seeking a skilled Digital Product Manager to join our Exams IT Services team. As a key member of our team, you will be responsible for managing the product life cycle, conducting business and process analysis, and collaborating with users to design and develop exams systems.
Key Responsibilities:
- Manage the product life cycle, including user needs analysis, process review, backlog prioritization, and end-to-end release.
- Support business users in adapting to new functions and collecting feedback for continuous improvement.
- Communicate with business users on system-related issues.
- Support the system development and changes process as a key stakeholder.
- Work with the development team to clarify user needs, develop systems, and ensure quality control.
- Manage user training, demos, user acceptance tests, and release processes.
- Attend trainings, workshops, and other professional development activities as necessary.
- Manage information created and received in compliance with the British Council's information management standards, policies, and local legislation.
Requirements:
- Relevant full-time work experience.
- Cross-team work experience.
- Proven record of product/project management, process control, and quality assurance.
- Knowledge of Agile, Lean, and Waterfall.
- Proven record of user needs analysis and user requirement management.
- End-to-end digital product management.
Benefits:
- Annual leaves (on a pro-rata basis if the service period is less than one full year); public holidays.
- Statutory benefits: national social insurance benefits and housing fund.
- Other benefits: commercial insurance package including accidental insurance, life insurance, and supplementary medical insurance.
- 13th month salary: staff who pass the probation and work for minimum of 6 months in a year will be entitled to annual bonus in December.
- Performance-related pay: paid annually according to relevant performance review scheme.
- Professional development opportunities.
Equality, Diversity, and Inclusion (EDI) Statement: We are an equal opportunities employer and welcome applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equality of opportunity.
