Solution Specialist
2 weeks ago
We are seeking a highly skilled Solution Specialist to join our team at Mettler Toledo. As a key member of our Global Service team, you will play a crucial role in driving the development and implementation of a consistent, customer-oriented, and user-friendly end-to-end service process based on SAP CRM and integrated service systems.
Key Responsibilities:- Design and develop new SAP CRM and ECC-based functionalities and business processes;
- Configure SAP CRM services and/or solutions according to process definition/requirements;
- Facilitate the capture and translation of business requirements into system functionalities;
- Lead small-/medium-sized projects in the Service business area;
- Contribute to the product backlog by developing detailed work plans and priorities for our products;
- Gather and document requirements to implement products and processes that support the service strategy;
- Facilitate the delivery and implementation of the technical and business process changes needed;
- Responsible for high-quality process documentation, requirement definition, training material, and test cases;
- Follow the Agile project methodology for continuous delivery and team improvement initiatives.
- Bachelor's degree in a technical discipline, such as Electronics Engineering or a similar field;
- 3 years of related experience, including 3 years in the following specific areas:
- Managing SAP CRM project lifecycles (documentation, design, customizing, testing, cutover, and support);
- SAP S/4HANA or SAP C/4HANA;
- SQL;
- Sales Force development processes, including design, documentation, coding, configuration, testing, and implementation;
- ABAP, Apex, and C# programming languages;
- Integrating SAP service modules (CRM, ECC), DSM, and Sales Force;
- Release Management process experience, including planning, testing, and deploying enhancements and corrections to production environments and documentation.
- Ability to travel both internationally and domestically approximately 20% of the time;
- Work from home flexibility up to 2 days per week.
- Medical, dental, prescription drug, and vision care coverage through Claimsecure, effective the first day of the month after 30 days of employment;
- All the usual benefits, including paid time off, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits;
- Global market strength and worldwide leadership in weighing;
- A brand name that is identified worldwide with precision, quality, and innovation;
- Thousands of patents, design, and innovation awards;
- A commitment to extraordinary service on our state-of-the-art equipment.
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Solution Architect
1 month ago
Changzhou, Jiangsu, China Mettler Toledo Full timeJob Title: Solution SpecialistWe are seeking a highly skilled Solution Specialist to join our team at Mettler Toledo. As a key member of our global team, you will play a critical role in driving the development and implementation of a consistent, customer-oriented, and user-friendly end-to-end service process based on SAP CRM and integrated service...
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Solution Architect
4 weeks ago
Changzhou, Jiangsu, China Mettler Toledo Full timeJob Title: Solution SpecialistWe are seeking a highly skilled Solution Specialist to join our team at Mettler Toledo. As a key member of our global team, you will play a critical role in driving the development and implementation of a consistent, customer-oriented, and user-friendly end-to-end service process based on SAP CRM and integrated service...
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