Technical Support Specialist
3 days ago
As a Technical Support Specialist at 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd, you will play a crucial role in ensuring the operational quality of our highly complex capital equipment.
You will be responsible for providing top-notch customer service, troubleshooting, diagnosing, and repairing issues associated with these systems at customer sites.
Key Responsibilities:- Represent the company to the customer and assume accountability for customer satisfaction with service.
- Come up with actions to minimize downtime and coordinate with customers to implement them.
- Work closely with Installation Engineers and junior engineers to resolve problems and provide assistance as needed.
- Engage with the Product Support Organization on escalated technical matters and work together to find solutions.
- Bachelor's or Master's degree in Computer Science, SW Engineering, Automation Control Engineering, or related field.
- Strong communication and interpersonal skills to effectively interact with customers and team members.
- Responsible working attitude, strong team spirit, and ability to guide team members.
- Ability to work under pressure and meet deadlines.
- Proficient in English language.
- Strong software management skills and Unix background is a plus.
- Logical thinking and problem-solving abilities.
$80,000 - $110,000 per year based on qualifications and experience.
-
Technical Sales Support Specialist
4 weeks ago
Guangzhou, Guangdong, China Dover Fueling Solutions Full timeJob Title: Technical Sales Support SpecialistJob Summary: We are seeking a Technical Sales Support Specialist to join our team at Dover Fueling Solutions. As a Technical Sales Support Specialist, you will be responsible for conducting site surveys, designing and implementing charging station projects, and providing technical support to our customers.Key...
-
Guangzhou, Guangdong, China CommScope Full timeJob SummaryWe are seeking a skilled Technical Support Specialist for IT Infrastructure to join our team at CommScope. In this role, you will provide technical support for the setup and maintenance of client computers, servers, and peripherals, as well as participate in the design and implementation of computing infrastructure.Key ResponsibilitiesProvide...
-
Guangzhou, Guangdong, China TÜV Rheinland Full timeAbout TÜV RheinlandTÜV Rheinland is a leading international provider of technical services. We combine economic and ecological approaches with innovative solutions, ensuring the safety and quality of products and processes.Job Summary:We are seeking a skilled Technical Assistant/Project Support Specialist to join our team. In this role, you will provide...
-
Technical Support Specialist
3 weeks ago
Guangzhou, Guangdong, China Spectris Instrumentation and Systems Shanghai Ltd. (MP OpCo) Full time**Key Responsibilities:**• Provide technical support for analytical instruments to ensure optimal performance and uptime.• Collaborate with cross-functional teams to resolve complex technical issues and improve overall product quality.• Develop and maintain technical documentation, including user manuals and troubleshooting guides.• Conduct...
-
Technical Support Specialist
2 weeks ago
Guangzhou, Guangdong, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full timeJob OverviewAt 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd, we are seeking a skilled Customer Support Engineer to join our team. Main ResponsibilitiesAs a Customer Support Engineer, you will be responsible for providing top-notch customer service and troubleshooting highly complex capital equipment at customer sites.Key Accountabilities1. Provide...
-
IT Support Specialist
4 weeks ago
Guangzhou, Guangdong, China CommScope Inc. Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at CommScope Inc. The successful candidate will be responsible for providing technical support to clients for the acquisition, usage, and installation of company-provided desktop and portable workstations, peripherals, mobile devices, and company-standard operating systems and...
-
Technical Product Support Specialist
3 weeks ago
Guangzhou, Guangdong, China Applied Materials Full time**Job Summary**The Technical Support Engineer (TSE) role at Applied Materials requires specialized depth and/or breadth of expertise on semi-conductor equipment.Responsible for providing assistance to Customer Engineers in diagnosing, troubleshooting, and debugging complex technical issues remotely and onsite when needed.Key ResponsibilitiesProvide technical...
-
Technical Support Assistant
3 weeks ago
Guangzhou, Guangdong, China TÜV Rheinland Full timeJob SummaryWe are seeking a highly skilled Technical Support Assistant to join our team at TÜV Rheinland. As a key member of our project handling team, you will provide critical support to our engineers and contribute to the success of our projects.Key Responsibilities1. Provide technical support to team members in project handling and daily work.2. Assist...
-
Senior Technical Specialist
3 weeks ago
Guangzhou, Guangdong, China HSBC Full timeTransforming Business through TechnologyAt HSBC, we're committed to delivering innovative solutions that drive business growth and success.We're seeking an experienced Senior Technical Specialist to join our team and contribute to the development of our technology infrastructure.About the RoleLead the technical design and implementation of Imaging and...
-
Technical Lead Specialist
3 weeks ago
Guangzhou, Guangdong, China HSBC Full timeRole OverviewHSBC is seeking a seasoned professional to fill the role of Senior Lead Consultant Specialist in our Wealth Personal Banking IT department.Key ResponsibilitiesDesign and implement end-to-end solutions across the technology lifecycle, ensuring seamless delivery and management of products and services.Develop and enhance skills in various...
-
Guangzhou, Guangdong, China Dover Fueling Solutions Full timeJob SummaryDover Fueling Solutions is seeking a skilled Technical Sales Specialist to join our team. In this role, you will be responsible for site inspections, project design, and construction management of charging stations.Main ResponsibilitiesConduct site inspections to identify suitable locations for charging stations and ensure compliance with project...
-
Global Animal Nutrition Technical Specialist
3 days ago
Guangzhou, Guangdong, China International Flavors & Fragrances Full timeJob OverviewWe are seeking a highly skilled Global Animal Nutrition Technical Specialist to join our team at International Flavors & Fragrances (IFF). In this role, you will be responsible for providing technical support and services to internal sales teams, customers, and key stakeholders within the Greater China sub-region.ResponsibilitiesDevelop and...
-
Technical Specialist
3 weeks ago
Guangzhou, Guangdong, China PURATOS Full timeJob Title: Technical AdvisorJob Summary:In this role, you will be responsible for developing new product formulations and demonstrating them to internal employees and customers. You will build strong relationships with customers and collaborate with the sales team to achieve sales targets.Key Responsibilities:Product Development: Develop and implement new...
-
Audit Support Specialist
1 month ago
Guangzhou, Guangdong, China TÜV Rheinland Full timeJob Title: Audit SupportJob Summary:We are seeking a highly organized and detail-oriented Audit Support professional to join our team at TÜV Rheinland. As an Audit Support specialist, you will play a critical role in ensuring the smooth execution of audits, from preparation to completion.Key Responsibilities:Prepare audit profiles and send them to reviewers...
-
Customer Support Specialist
4 weeks ago
Guangzhou, Guangdong, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full timeJob SummaryWe are seeking a highly skilled Customer Support Engineer to join our team at 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd. The successful candidate will be responsible for providing exceptional customer service and technical support for our complex capital equipment.Key Responsibilities1. Provide technical support and troubleshooting...
-
Customer Support Specialist
3 weeks ago
Guangzhou, Guangdong, China Cummins Inc. Full timeJob SummaryCummins Inc. is seeking a highly skilled Customer Support Representative to join our team. In this role, you will be responsible for providing technical support to customers, troubleshooting complex engine issues, and ensuring prompt and efficient attention to customer needs.Key Responsibilities:Engage with customers in a courteous and...
-
Technical Solutions Lead
3 days ago
Guangzhou, Guangdong, China AIA Full timeAIA Digital+, a pioneering innovation hub, is driving the transformation of AIA into a more efficient, connected, and innovative organization. Our purpose is to empower millions of people across Asia-Pacific to live healthier, longer, better lives.If you're driven to make a meaningful impact and shape a brighter future, we invite you to explore this...
-
Scientific Support Specialist
3 weeks ago
Guangzhou, Guangdong, China Thermo Fisher Scientific Full timeKey ResponsibilitiesDeliver high-quality technical support to customers, ensuring they receive accurate product usage guidance.Collaborate with Sales Representatives to provide on-field support, offering technical and applications expertise as needed.Ppresent engaging seminars to diverse audiences, including customers, potential customers, Sales...
-
Technical Support Assistant
2 weeks ago
Guangzhou, Guangdong, China TÜV Rheinland Full timeJob DescriptionSupport engineers in project coordination, daily work, and certification processes.Key Responsibilities:Project folder creation, engineer file preparation, and task assignment.Certification process support, document review, and communication with engineers.Sample and document issue resolution, data collection, and analysis.Assist in project...
-
Business Operations Specialist
3 days ago
Guangzhou, Guangdong, China AIA Full timeAbout the RoleAt AIA, we are dedicated to creating a healthier and more sustainable future for everyone.We are looking for a highly skilled Business Operations Specialist to join our team. This role is responsible for providing operational support to distribution channels to ensure smooth execution of sales processes.The ideal candidate will have excellent...