Scientific Support Specialist

2 months ago


Guangzhou, Guangdong, China Thermo Fisher Scientific Full time

Key Responsibilities

  • Deliver high-quality technical support to customers, ensuring they receive accurate product usage guidance.
  • Collaborate with Sales Representatives to provide on-field support, offering technical and applications expertise as needed.
  • Ppresent engaging seminars to diverse audiences, including customers, potential customers, Sales Representatives, and internal stakeholders.
  • Identify customer needs, opportunities, and requirements.

Requirements

  • Proven customer-facing experience, with emotional intelligence and a passion for helping others.
  • Ability to quickly learn complex technical information and apply it effectively.
  • High energy, excellent team spirit, and the ability to work under pressure.
  • Proficient in both oral and written English.

About Thermo Fisher Scientific

We strive to empower our customers to create a healthier, cleaner, and safer world. Our team of over 100,000 colleagues shares a common set of values – Integrity, Intensity, Innovation, and Involvement – as we work together to drive research, tackle complex scientific challenges, and support patients in need.



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