Assistant Director of Food and Beverage Operations

1 week ago


Guangzhou, Guangdong, China Four Seasons Hotels and Resorts Full time
About Four Seasons

Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team members are the driving force behind our success, and we are committed to creating a world-class employee experience that fosters growth, development, and a sense of community.

About the Role

We are seeking an experienced and dynamic Assistant Director of Food and Beverage to join our team at Four Seasons Hotel Guangzhou. As a key member of our Food and Beverage Division, you will be responsible for leading a team of professionals to deliver exceptional culinary experiences to our guests. Your expertise and passion for food and beverage will be instrumental in driving our division's success and contributing to the hotel's overall reputation for excellence.

Responsibilities
  1. Assist the Director of Food and Beverage in developing and implementing strategies to drive revenue growth and improve operational efficiency.
  2. Lead a team of food and beverage professionals to deliver exceptional guest experiences, ensuring high-quality food, beverage, and service standards.
  3. Manage labor and operating expenses, focusing on creative revenue generation solutions to maximize profit.
  4. Develop and maintain relationships with regular guests and cultivate new relationships with potential patrons.
  5. Collaborate with the Director of Food and Beverage, Executive Chef, and Sous Chefs to design effective menus and wine lists, ensuring excellent product quality at a fair price.
  6. Communicate with employees and managers to ensure operational needs are met, attending regular operational meetings to ensure effective coordination and cooperation between departments.
  7. Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
  8. Work harmoniously and professionally with co-workers and supervisors.
Preferred Qualifications and Skills

We are looking for a candidate with a college degree in hotel/restaurant management or business administration, or equivalent experience. Three to five years' previous experience in multiple food and beverage department head positions is required. The ideal candidate will possess a working knowledge of division operations, Four Seasons cultural and core standards, policies, and standard operating procedures. Mandarin speaking is a must, and work authorization in China is required.

What We Offer

As a member of our team, you will enjoy a long-term, global career opportunity, the best industry training, complimentary room at Four Seasons Hotel with discount on food and beverage, bonus sharing and generous salary, employee service award, and annual employee party/social and sports events.



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