Insight Effectiveness Manager, Fintech

4 weeks ago


Huangpu, China HSBC Full time
Job Title: Insight Effectiveness Manager, Fintech

About the Role:

We are seeking an experienced professional to drive the effectiveness and efficiency of our insight production and delivery. As an Insight Effectiveness Manager, you will play a critical role in accelerating our support to frontline/customer/management teams.

Key Responsibilities:

  • Track, analyze, and continuously improve the effectiveness and efficiency of insight production and delivery.
  • Research, benchmark, and analyze best-in-class insights and content in the Chinese market to meet strategic and compliant objectives.
  • Provide insightful optimization advice to improve insight in financial planning and sales journey design.
  • Identify key factors, define complex problems, and drive implementation through effective collaboration with stakeholders.
  • Effectively manage the output of various insight vendors.

Requirements:

  • At least 5 years of customer/content research and related experience in the financial/content production industry.
  • Good communication skills, with regulatory communication experience a plus.
  • Experience in auditing, risk management, financial industry compliance, and process control is a plus.
  • Proficient in using office tools such as Visio, Word, PPT, Excel, and basic AIGC capabilities.
  • Fluent in Chinese and English, with Cantonese a plus.
  • Strong willingness to learn and able to learn quickly.

About HSBC:

HSBC is a leading global banking and financial services organization. We are committed to providing our customers with innovative and effective solutions to meet their financial needs.



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