Insight Effectiveness Manager, Fintech
4 weeks ago
About the Role:
We are seeking an experienced professional to drive the effectiveness and efficiency of our insight production and delivery. As an Insight Effectiveness Manager, you will play a critical role in accelerating our support to frontline/customer/management teams.
Key Responsibilities:
- Track, analyze, and continuously improve the effectiveness and efficiency of insight production and delivery.
- Research, benchmark, and analyze best-in-class insights and content in the Chinese market to meet strategic and compliant objectives.
- Provide insightful optimization advice to improve insight in financial planning and sales journey design.
- Identify key factors, define complex problems, and drive implementation through effective collaboration with stakeholders.
- Effectively manage the output of various insight vendors.
Requirements:
- At least 5 years of customer/content research and related experience in the financial/content production industry.
- Good communication skills, with regulatory communication experience a plus.
- Experience in auditing, risk management, financial industry compliance, and process control is a plus.
- Proficient in using office tools such as Visio, Word, PPT, Excel, and basic AIGC capabilities.
- Fluent in Chinese and English, with Cantonese a plus.
- Strong willingness to learn and able to learn quickly.
About HSBC:
HSBC is a leading global banking and financial services organization. We are committed to providing our customers with innovative and effective solutions to meet their financial needs.
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