Software Solution Analyst
3 weeks ago
This role is responsible for ensuring requirements are mapped and documented to functional and technical specifications for software development projects and enhancements.
Key Responsibilities
- Analyse requirements and assess detailed solutions options from a system perspective
- Support solution design and contribute expertise and detailed knowledge to ensure high-level design decisions are able to be delivered
- Full conversion, creation, alignment, traceability and successful mapping requirements into functional and technical specifications
- Ensure requirements are mapped and documented to functional and technical specifications for software development projects
- Contribute expertise in supporting the development of technical specification
- Hands-on technical development and implementation is required
- Carry out level 2 and level 3 incident supports for in-production systems and manage end-user expectations
- Review the Application Development vendors on development and implementation work as required
- Oversee and QA the development of all solution components ensuring this meets requirements and complies with all relevant Cathay Pacific standards
- Contribute and follow standards and frameworks for development
- Collaborate with other IM domains to drive innovation
- Keep abreast of the business strategy, business plan and latest industrial trends
Requirements
- Bachelor degree or above, Masters preferred
- A minimum of 6 years of IT with at least 3 years in application development and support
- Strong interpersonal skills; promoting healthy relationships and team dynamics with internal and external stakeholders
- Well-developed analytical, problem-solving, and decision-making skills, leveraging both logic and creativity; strong troubleshooting skills; ability to identify patterns and generate ideas
- With experience in supporting Peoplesoft Core HR, Absence and Payroll
- With technical skill in Peopletools (Peoplecode, App designer, Integration Broker, XML publisher and SQR)
- Experience in Agile delivery model is an added advantage
- Good understanding of technology concepts, trends and capabilities
- Effective verbal and written communication skill
- Familiar with Hong Kong Employee Ordinance & Employee Compensation Ordinance is beneficial
- Candidates with less experience may be considered as Solution Specialist
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