Business Solutions Expert
2 weeks ago
About the Role
We are seeking a highly skilled and experienced professional to join our team as a Business Solutions Expert. In this role, you will be responsible for providing end-to-end service support to our Consumer Banking wealth products offering and necessary relevant controls in both online and offline channels.
Key Responsibilities
- Assist the leader in providing end-to-end service support to Consumer Banking wealth products offering and necessary relevant controls in both online and offline channels.
- Be in charge of the product transaction flow improvement and digitization, specifically for bank-owned products like structured products and notes.
- Focus on wealth management-related regulatory requirements, keep tracking and studying the documents from CBIRC, CSRC, PBOC, and implement the changes to fulfill regulatory and avoid any risk/issue.
- Be able to carry out PDLC activities to meet user requirements and expectations as the business leader.
- Assist the team in providing support, including daily necessary support to branch frontend users, including branch ops and sales users, and provide daily necessary support to backend teams, including product teams, T&O, and CBBO regarding enquires, solution discussions, and so on.
- Take care of the CBG systems performance, recommend solutions to improve reliability, efficiency, and control.
- Help to strengthen the system and enhance system features to meet group policies on compliance and control.
- Assist the team in periodically reviewing and improving daily operation system control, productivity, and efficiency, investigating and recommending overall remedial action for BAU errors, studying and exploring product channels, and studying regulatory requirements on wealth management products.
Requirements
- University graduate majoring in business administration or computer science.
- At least 10 years of banking area working experience, including 5 years in management experience.
- Familiar with consumer banking products, regulatory systems architecture, and daily operation.
- Good project management skills.
- Knowledge on banking policies, operation procedures, risk control requirements, prevailing laws/regulations, and compliance standards.
- Good understanding of system applications and preferably with some technical knowledge.
- Self-motivated, high sense of accountability, good team player, and discipline.
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