Field Process Engineer

3 weeks ago


Beijing, Beijing, China Lam Research Full time

  • The Customer Support Business Group at Lam Research focuses on delivering premier customer support throughout the customer's lifecycle.
  • We drive performance, productivity, safety, and quality of customers' installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.
  • As a Field Process Engineer, you will play a vital role in supporting the customer in installations, training, and identifying design improvements with product groups.
  • You will provide process support, installation of Lam equipment at customer sites, and collaborate with cross-functional teams and customers to understand their needs, technology roadmaps, and business challenges.
  • Key responsibilities include:

    • Providing process support, installation of Lam equipment at customer sites.
    • Completing Design of Experiments (DOE) evaluations to characterize process window for new installations or modifications.
    • Developing new processes for small variants to existing customer applications.
    • Conducting experiments, collecting, analyzing data, generating reports, and providing recommendations.
    • Presenting technical and marketing materials with a win-win mindset to keep customers informed about products and services to address their needs.

  • The ideal candidate will have a Master's of Science in Chemistry, Physics, Material Science, or related field, or a Bachelor's of Science with 2+ years of relevant work experience.
  • Preferred qualifications include in-depth understanding of Statistical Process Control (SPC) and/or Design of Experiments (DOE), and foundational analytical, problem-solving, and decision-making skills.


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