Operations Director

1 month ago

Ningbo, Zhejiang, China Shangri-La Full time

Shangri-La is seeking an experienced leader to join our team as an Operations Director.

Job Overview

This role is responsible for overseeing the day-to-day operations of a luxury restaurant or international chain hotel environment.

Salary and Benefits

The estimated salary for this position is $80,000 - $120,000 per year, depending on experience.

Key Responsibilities
  • Develop and implement operational strategies to drive efficiency and improve customer satisfaction.
  • Lead a team of professionals to achieve business objectives and maintain high standards of service quality.
  • Maintain comprehensive knowledge of food and beverage operations, including menu planning, inventory management, and staff training.
  • Ensure compliance with company policies and procedures, as well as local health and safety regulations.
  • Promote a positive work culture and foster a collaborative team environment.
Requirements and Qualifications
  • Minimum 5 years of experience in a leadership role within the hospitality industry.
  • Demonstrated expertise in operational management, including budgeting, forecasting, and performance analysis.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a diverse team.
  • Strong problem-solving and decision-making skills, with the ability to work under pressure and meet deadlines.
  • Friendly, helpful, and trustworthy leader with a strong commitment to delivering exceptional customer service.
Why Join Us?

At Shangri-La, we offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team members enjoy competitive salaries, benefits, and perks, as well as a chance to be part of a global organization with a reputation for excellence.

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