Senior Quality Manager

3 weeks ago


Shanghai, Shanghai, China ZF Group Full time

Req ID Asia Pacific Co Ltd, China

What you can look forward to as Senior Quality Manager

  • Drive and manage Customer Quality Excellence by understanding VOC (Voice of the Customer)
  • Drive and manage Customer Scorecards and Customer Performance to achieve Customer Satisfaction
  • Drive and manage communication of Customer requirement across the organization
  • Drive and manage Customer requirements reviews and analysis to ensure compliance and feasibility
  • Drive and manage customer complaints and escalations to closure

Your Profile as Senior Quality Manager

  • Broad Quality automotive background and experience, ideally in Passive Safety
  • Ability to drive strong customer focus inside the organization to meet customer requirements
  • Ability to execute priorities through collaboration with all stakeholders in a matrix organization
  • Ability to build strong customer relationships and to anticipate customer needs
  • Strong communication and presentation skills
  • Experience with the customer Geely Volvo and its quality requirements and processes are desired


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