Senior Quality Manager
3 weeks ago
Req ID Asia Pacific Co Ltd, China
What you can look forward to as Senior Quality Manager
- Drive and manage Customer Quality Excellence by understanding VOC (Voice of the Customer)
- Drive and manage Customer Scorecards and Customer Performance to achieve Customer Satisfaction
- Drive and manage communication of Customer requirement across the organization
- Drive and manage Customer requirements reviews and analysis to ensure compliance and feasibility
- Drive and manage customer complaints and escalations to closure
Your Profile as Senior Quality Manager
- Broad Quality automotive background and experience, ideally in Passive Safety
- Ability to drive strong customer focus inside the organization to meet customer requirements
- Ability to execute priorities through collaboration with all stakeholders in a matrix organization
- Ability to build strong customer relationships and to anticipate customer needs
- Strong communication and presentation skills
- Experience with the customer Geely Volvo and its quality requirements and processes are desired
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