Senior Quality Assurance Manager
5 days ago
Job Summary
The Senior / Supplier Quality Engineer is responsible for overseeing and managing Waters' suppliers' Quality Assurance to deliver high-quality products and services.
Key Responsibilities
- Build and sustain long-term relationships with Asia/Greater China suppliers to ensure understanding and fulfillment of Waters' quality and operations' Quality Scorecard indicators.
- Coordinate and manage supplier relationships alongside sister plants, contract manufacturers (CM), and/or outsourced service providers (OSP).
- Ensure the effectiveness of Asia/Greater China suppliers' escalation activities to minimize risk to Waters' business and operations.
- Collaborate with suppliers in failure analysis, root cause analysis, and corrective action plans.
- Support Operations, Supply Chain, and contract manufacturers to resolve supplier technical issues and implement SCAR actions effectively.
- Act as Waters QA approval for CMs' First Article Inspection buy-off and Part Acceptance activities.
- Regularly communicate with Operations and Supply Chain to identify improvement opportunities/projects for COPQ, Quality, and Productivity.
- Plan, manage, and execute an effective Asia/Greater China supplier audits program and supplier process/product change notification (PCN) program.
- Participate in internal/external quality audit activities.
Qualifications
- Engineering degree preferably in mechanical, electro-mechanical, or electrical engineering.
- Minimum 3 years' experience in a Supplier Quality/Quality Engineering capacity in a manufacturing or CM environment; senior position will be considered for a person with more than 6 years of relevant experience.
- Working knowledge in ISO 9001 and/or ISO 13485.
- QMS Auditor/Lead Auditor experience.
- Proven experience in efficient supplier quality management.
- Proven experience in managing supplier quality escalation, containment, and countermeasures.
About Waters Corporation
Waters Corporation is a world-leading specialty measurement company that has pioneered chromatography, mass spectrometry, and thermal analysis innovations serving the life, materials, and food sciences for over 60 years.
With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries.
Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.
At Waters, we strive to be better, learn, and improve every day in everything we do. We're the problem solvers and innovators that aren't afraid to take risks to transform the world of human health and well-being.
We're united by diversity and thrive on it for the benefit of our employees, our products, our customers, and our community.
Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or protected Veteran status.
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