Senior Quality Assurance Engineer
1 week ago
We are seeking a highly skilled Senior Quality Assurance Engineer to join our team at ZF Group. As a key member of our quality team, you will be responsible for ensuring the highest quality standards are met in our customer-facing operations.
Key Responsibilities- Manage and resolve customer quality issues in a timely and efficient manner, ensuring major complaints are addressed and root causes are identified.
- Collaborate with cross-functional teams to establish corrective actions and implement process improvements.
- Conduct 0-km PPM and field PPM calculations, and coordinate 0-km complaints between customers and production sites.
- Interpret product specifications to determine performance requirements and lead product/process change management.
- Develop and execute preventative programs to reduce defects in major quality control areas.
- Bilingual in Chinese and English.
- Familiarity with IATF and VDA6.3/VDA6.5 audit requirements.
- Strong analytical problem-solving, team building, and decision-making skills (Six Sigma Green Belt or equivalent).
- Experience with customer complaints management and quality tooling (8D/3X5why/QC 7).
ZF Group is a leading global technology company, and we are committed to delivering exceptional quality and service to our customers. If you are a motivated and experienced quality professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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