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Supply Assurance Support Specialist

1 month ago

Shenzhen, Guangdong, China Molex Full time

Job Summary

We are seeking a highly skilled Supply Assurance Support Specialist to join our team at Molex. In this role, you will be responsible for providing support to improve the supply chain and delivery of products to drive assurance of supply to our customers.

Key Responsibilities

  • Support new program launches by closely communicating with the sales team and ensuring forecast is input into the forecasting system.
  • Work with the Demand Planner to ensure a planning strategy is put in place to support the new program ramp.
  • Communicate with the Manufacturing plant to ensure the planning strategy is being executed.
  • Verify capacity is enough to support customers' long-term demand and work with the plant for a solution if capacity is not enough.
  • Effectively communicate with the Sales, Demand Planner, and the plant on significant demand changes and react accordingly to meet customer requirements.
  • Regularly review the new program status with related parties, identify obstacles and barriers, and work with the responsible parties for resolutions.
  • Regularly report the new program status to Customer Service and Sales teams.
  • Support key product series by tracking customers/market in mid and long-term demand changes and aligning with demand plan.
  • Regularly check the demand and supply status on key product series and identify if there is any supply issue in mid and long-term.
  • Represent Global Sales Management (GSM) to work with Product Division on the supply issue if supply plan cannot meet customer's long-term demand and update to GSM.
  • Regularly review and analyze customer expediting record in Salesforce, identify the supply gap, and drive for improvement.
  • Participate in GSOP&E process steps and work with the team on the monthly cadence.
  • Highlight any potential supply issues to the Network Supply Planner in advance and seek proactive actions.
  • Suggest supply strategy on key products on level loading to support customers' future demand.
  • Share demand and supply knowledge to Sales, Customer Service teams.
  • Supply optimization on supply limitation by collecting the min customer demand from Customer Service/Sales teams and representing GSM to optimize the plant's output.
  • Work with Plant Planner on prioritizing the output of different part numbers.
  • Prioritize the supply quantity to meet customer's absolute minimum requirement.
  • Highlight any customer line down/shortage to Plant and work for solution promptly.
  • Collaborate with Network Supply Planner, Global Product Manager on capacity expansion and resolve the supply shortage rapidly.
  • Other duties as assigned by management.

Requirements

  • Diploma in related area of study or relevant work experience.
  • Min 3 Years in related Planning, Sales or Customer Services experience.
  • Experience of SAP, BW.
  • Knowledge of MS Office Suite.
  • Excellent analytical and problem-solving skills.
  • Good organizational and follow-up skills.
  • Good interpersonal skills to work effectively and persuade others.
  • Good written and verbal communication skills.

About Molex

Molex is a leading global provider of electronic solutions. We are committed to enabling the best work environment that helps you and the business work together to produce superior results.